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Iowa State University Assistant Manager Food Service - Retail Clydes in Ames, Iowa

Position Title:Assistant Manager Food Service - Retail Clydes

Job Group:Professional & Scientific

Required Minimum Qualifications:High school diploma or equivalent and 5 years of related experience

Preferred Qualifications:-Food service/production experience in a restaurant, retail, or residential dining center.

-Food service supervisory and management experience.

-Barista or coffee shop experience.

-Customer service experience.

-Experience with CBORD, FSS, CS Gold, Micros, Schedule Source and Workday.

-Degree in HRIM, Culinary Arts, Dietetics, Food & Nutrition, Business or Related field.

-ServSafe Certified

Job Description:

This position works under the Manager II at Clyde’s overseeing a fast casual restaurant and café. This person will play an integral part in ensuring food and coffee and specialty beverages are prepared and served according to quality standards. Duties of this position include food ordering, forecasting, production, customer service, record keeping, and maintaining quality assurance standards. This position is also responsible for training, supervision, and directing the work of full time and student employees. Responsible for the enforcement of policies and procedures, maintaining high customer service standards and other duties as assigned.

Interested in joining our team? Here at ISU Dining, you will have a top notch working environment with GREAT benefits! Benefits include healthcare, vision, dental, vacation, retirement and sick leave!

SummarySupervises the service, onsite food production and daily operations of food services, facilities, and personnel. Assigns and prioritizes work, schedule staff and establishes quality standards.Example of Duties• Supervises service delivery, training, safety, sanitation, facilities maintenance, marketing, and cash handling in order to meet departmental goals.• Assists with the development of operational pricing and budgets to meet sales, budgetary, and financial targets.• Supervises and participates in food production, including forecasting food ordering, food preparation, and food sanitation.• Authorizes purchases and monitors inventory control procedures.• Assists in the planning and execution of dining programs and participates in short and long-term strategic planning.• Assists in creating and updating policies and procedures used by the department in order to assure compliance with university policies and State and Federal laws.• Evaluates product offerings and selection to keep current with the popularity of items offered for sale.• Markets the department and acts as the liaison for the department with various units, committees or task forces.• Establishes and demonstrates a positive working relationship with vendors to develop product ordering, delivery, and stocking schedules.• Researches, facilitates, and develops trainings and orientations for new staff.Level Guidelines• Aware of key annual objectives of department or work unit• Understands linkage between daily activities and achievement of annual objectives of department/work unit and explains to direct reports• Focus on ISU’s mission and meeting department or work unit goals• Supervises a small department or work team• Often is a working supervisor with direct, previous experience performing work of those supervised• Has full management responsibility for direct reports, specifically the authority to hire, fire, and counsel; may share part of responsibility with higher level management• Requests approval for financial actions beyond a limited scope per policy

*This position is a 12-month appointment. Working hours during the academic school year are Monday - Thursday 1:00 pm - 10:00 pm and Friday 10:00 am - 7:00 pm. During breaks and the summer working hours are Monday - Friday 6:30 am - 3:00 pm.

Appointment Type:Regular

Number of Months Employed Per Year:12 Month Work Period

Time Type:Full time

Pay Grade:PS806

Application Instructions:

To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following:1) Resume/Curriculum Vitae2) Letter of Application/Cover LetterIf you have questions regarding this application process, please email employment@iastate.edu or call 515-294-4800 or Toll Free: 1-877-477-7485.Why Choose ISU?Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental; as well as:• Retirement benefits including defined benefit and defined contribution plans• Generous vacation, holiday and sick time and leave plans• Onsite childcare (Ames, Iowa)• Life insurance and long-term disability• Flexible Spending Accounts• Various voluntary benefits and discounts• Employee Assistance Program• Wellbeing program

Original Posting Date: May 3, 2024

Posting Close Date:May 26, 2024

Job Requisition Number:R14606

By focusing on the future and providing the best student experience possible, Iowa State attracts students and faculty who want to make a difference. With a comprehensive land-grant mission of education, research, extension and outreach, we produce scholars whose ideas change the world. And through Innovate at Iowa State , we provide innovative and entrepreneurial opportunities for students of all backgrounds. Located just 30 minutes north of Des Moines, the city of Ames was recently named one of the Top 10 cities in the U.S. for campus life and career opportunities.

Iowa State University is a welcoming, global, and culturally diverse community of students, faculty, and staff. Campus community members have a wide range of backgrounds and experiences and are committed to engaging with each other respectfully as outlined in the university's Principles of Community (https://www.iastate.edu/diversity-and-inclusion/principles-community) . Iowa State recognizes that diverse intellectual and philosophical perspectives are vital to innovation, critical thinking skills, and a dynamic academic community that fosters the land-grant ideals of putting science, technology, and human creativity to work.

All offers of employment, oral and written, are contingent upon the university’s verification of credentials and other information required by federal and state law, ISU policies/procedures, and may include the completion of a background check and/or a consumer credit check.

Iowa State University is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, genetic information, national origin, marital status, disability, or protected veteran status and will not be discriminated against. Inquiries can be directed to the Office of Equal Opportunity, 3410 Beardshear Hall, 515 Morrill Road, 515 294-7612, email eooffice@iastate.edu .

If you have questions about the application process please email employment@iastate.edu or call 515-294-4800 or Toll-Free at 1-877-477-7485 . Iowa State University provides reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should email employment@iastate.edu or call (515) 294-4800 or Toll-Free: (877) 477-7485 . TTY users are welcome to use the Iowa Relay Service number by dialing 7-1-1 or (800) 735-2942 .

General ISU compensation information can be found on the University Human Resources (https://www.hr.iastate.edu/careers/compensation) website. Please note that this is only a list of ranges and individuals will be paid commensurate with qualifications.

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