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ZIEGLER INC Inside Parts Sales ($1000 Signing Bonus) in ALTOONA, Iowa

Ziegler Cat has an opening for a full-time Inside Parts Sales Person to serve our customers. We are looking for a dedicated employee with a strong work ethic and excellent organizational, customer service, and communication skills to help support our growth. This role will be working Tuesday - Friday, 8:30 AM to 6:00 PM and Saturdays 7:00 AM to Noon. This position offers a $1000 signing bonus for qualified candidates.less thanp>less than/p>less thanp>less than/p>less thanp>less thanb>Responsibilities:less than/b>less than/p>less thanul>less thanli>Provides superior customer serviceface-to-face or over the telephone to customersless than/li>less thanli>Helps customers determine correct parts needed, verify availability, and make recommendations for both Agricultural and Heavy equipmentless than/li>less thanli>Determines the correct parts and their availability, and completes parts ordersless than/li>less thanli>Determines the supplying facility and mode of transportation for parts shipmentless than/li>less thanli>Enters proper shipping information into the parts ordering system to process the order and generate an invoiceless than/li>less thanli>Processes backorders, returns, and exchangesless than/li>less thanli>Assists their team with group and team sales, providing a link and collaboration between different departments during the sales processless than/li>less thanli>Communicates with customers for sales, follow-ups, and addressing potential issuesless than/li>less thanli>Works in a cooperative manner with team and superiorsless than/li>less thanli>Prepares quotes for service work, as well as engines, machines, and partsless than/li>less thanli>Assists customers with basic issues or concerns by taking action, providing alternatives, or escalating the issue to the more experienced team memberless than/li>less thanli>Maintains a safe and productive workplace, keeping in mind the specific environmental standards of the departmentless than/li>less than/ul>less thanp>less than/p>less thanp>less thanb>Qualifications:less than/b>less than/p>less thanul>less thanli>High School Diploma or GED required; 2-year degree preferredless than/li>less thanli>2+ years in diesel engine, construction or agriculture equipment, or automotive parts or serviceless than/li>less thanli>Experience/knowledge of Agricultural Equipmentpreferredless than/li>less thanli>Basic computer skills (navigation, searching) and Microsoft Outlook (email)less than/li>less thanli>Basic telephone experienceless than/li>less thanli>Personal characteristics: Customer Focus, Teamwork, Learning Orientation, Efficiency, Sociabilityless than/li>less than/ul>less thanp>less than/p>less thanp>less than/p>less thanp>less thanb>Minimum Physical Requirements:less than/b>less than/p>less thanul>less thanli>Standing, sitting, walking, use of hands, talking, hearingless than/li>less than/ul>less thanp>less thanbr>This job description is intended to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Ziegler Inc. will reasonably accommodate the known disabilities of qualified disabled individuals.less than/p>less thanp>less thani>Ziegler Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color or creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, pregnancy, affectional preference, disability, age, marital status, familial status, protected veteran status, status with regard to public assistance, membership or activity in a local commission dealing with discrimination, or any other protected class status.less than/i>less than/p>less thanp>less than/p>less thanp>less thani>For more information about your equal employment opportunity rights and protections, click here and here.less than/i>less than/p>less thanp>less than/p>less thanp>less