Cabela's Service Tech in Altoona, Iowa
Perform all service and warranty repairs on boats, motors, trailers or ATVs in a timely and efficient manner according to manufacturer specifications.
Support a strong commitment to world class customer service and ensure a pleasant and productive shopping experience for all customers.
Troubleshoot, diagnose and repair all mechanical and electrical problems on respective boat, motors, trailers and ATVs.
Install all types of accessory items.
Assist customers by answering specific technical questions to help the customer understand the operation of the unit and the work to be done or work already completed.
Attend technical training to improve proficiency, quality of work and to achieve higher levels of certification.
When necessary, water test unit with customers to verify work performed and to explain the operation of the product.
Stay familiar with painting process, decal application and fiberglass repairs.
Perform rigging as required.
Maintain a clean and professional work area.
Follow all Company Policies and Procedures.
Perform other duties, assignments and responsibilities as needed.
Education and/or Experience
High School education, on-going completion of classes towards higher level of manufacturer certification or equivalent experience
Mathematical Skills / Reasoning Ability
Ability to understand electrical systems and wiring
Ability to communicate in a friendly and professional manner to our customers and other associates
Other Knowledge, Skills and Abilities
Ability to perform heavy lifting up to and in excess of 50 pounds
Ability to work both inside and outside
Ability to establish and maintain effective working relationships with Management, coworkers and customers
Provide own tools
Bass Pro Shops
About Bass Pro Shops
Bass Pro Shops (http://www.basspro.com/) is North America’s premier outdoor and conservation company. Founded in 1972 when avid young angler Johnny Morris began selling tackle out of his father’s liquor store in Springfield, Missouri, today the company provides customers with unmatched offerings spanning premier destination retail, outdoor equipment manufacturing, world-class resort destinations and more. In 2017 Bass Pro Shops joined forces with Cabela’s (http://www.cabelas.com/) to create a “best-of-the-best” experience with superior products, dynamic locations and outstanding customer service. Bass Pro Shops also operates White River Marine Group (http://www.whiterivermg.com/) , offering an unsurpassed collection of industry-leading boat brands, and Big Cedar Lodge (http://www.bigcedar.com/) , America’s Premier Wilderness Resort. Under the visionary conservation leadership of Johnny Morris, Bass Pro Shops is a national leader in protecting habitat and introducing families to the outdoors and has been named by Forbes as “one of America’s Best Employers.”