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Rose International Operations Coordinator in AMES, Iowa

Position Title: Operations Assistantless thanbr>Position Number: 346095less thanbr>Location: Ames, IA 50010less thanbr>Position Type: Temporaryless thanbr>Required Skill Set:less thanbr>Customer Service, Data Entry, Safetyless thanbr>Position Description:less thanbr>**C2C is not available**less thanbr>**Only U.S. Citizens and those authorized to work in the U.S. can be considered as W2 candidates.**less thanbr>Job Title: Operations Assistantless thanbr>less thanbr>Start Date: ASAPless thanbr>Duration or End Date: 18 weeksless thanbr>Location: Ames, IA 50010less thanbr>Pay Rate: $11.67/hrless thanbr>less thanbr>less thanbr>Provides support to the plasma collection center, under the general direction of the Plasma Center Manager. Primarily provides customer service, cleaning, and safety duties.less thanbr>All below listed responsibilities must be completed in compliance with federal, state, local and company-specific regulations related to quality of product, employee and donor safety, and to the proper performance of day-to-day activities. Employees must also maintain complete and accurate records, in accordance with cGMP.less thanbr>less thanbr>Accountabilities:less thanbr>i Greets and ensures social distancing expectations for all visitors to the facility including new and repeat donors in a timely manner exhibiting strong customer service skills.less thanbr>less thanbr>i Health and Safety Services and Monitoringless thanbr>-Taking Temperatures of donors and contractors with I/R or oral thermometerless thanbr>-Verifying appointment timesless thanbr>-Provides decontamination and sanitization services (hourly)less thanbr>-Monitor and enforce safety protocols as necessaryless thanbr>-Reconfiguration specialist i ensuring social distancing within center, layout, crowd andless thanbr>line control during all hours, and critical line focus during peak hoursless thanbr>-Re-stock already retrieved supplies into bins, for production employeesless thanbr>- Remove trash and/or cardboard to provided dumpstersless thanbr>-Periodically remove trash from parking lotless thanbr>-Periodically clean sink/floor in donor restroomsless thanbr>less thanbr>i May include Customer Experience functions related to donors and staff such as:less thanbr>-Donor Appointmentsless thanbr>-Assisting donors with future appointmentsless thanbr>-Ensuring repeat donors scan in electronic systemless thanbr>-Creating or pulling donor record filesless thanbr>-Verifying prior donationsless thanbr>-Requesting identification for new donorsless thanbr>-Notifying the appropriate personnel that visitor/donor has arrivedless thanbr>-Contact donors to remind them of physical appointmentsless thanbr>-Maintain orderly filing system, purging records as neededless thanbr>-Provide direction, as needed, to donors to appropriate screening booths, donor bed, offices, etc.less thanbr>less thanbr>Technical/Functional (Line) Expertise (Breadth and depth of knowledge, application and complexity of technical knowledge)less thanbr>i Incumbent should have strong interpersonal skills and be an excellent communicator who can successfully interact with visitors and customers.less thanbr>i Ability to perform basic functions on a computer; ability to type.less thanbr>i Must be able to prioritize work and handle multiple tasks simultaneouslyless thanbr>i Maintain general cleanliness of work area and assist other work areas as needed to ensure a clean and professional environment.less thanbr>i Ability to read and follow Standard Operating Procedures (SOPs) and to maintain complete and accurate records.less thanbr>less thanbr>Leadership (Vision, strategy and business alignment, people management, communication, influencing others, managing change)less thanbr>- Integrityless thanbr>- Fairnessless thanbr>- Honestyless thanbr>- Perseveranceless thanbr>- Putting the patient at the centerless thanbr>- Building trust with societyless thanbr>- Reinforcing our reputationless thanbr>- Developing the busine

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