C H ROBINSON CO INC Account Coordinator in ANKENY, Iowa

What's the opportunity?As an Account Coordinator, you will build customer relationships and manage operational execution for existing accounts. You will do this by partnering with Account Managers to ensure the customer's needs are met by leveraging our processes and technology to drive efficiency. Our Account Coordinators execute daily operational tasks including load entry, scheduling, shipment management, and problem resolution. You will make an impact on our customer relationships through your commitment and focus on operational excellence.As an Account Coordinator for C.H. Robinson, you will be enrolled in a 6 month virtual onboarding program which will start your knowledge of C.H. Robinson and our industry and ensure your proficiency in our systems and process. This training will include elements that will make you confident and skilled as you perform your job. You will come out of this experience ready to be a part of the success of C.H. Robinson and a high performing member of our team.What will you be doing?Build strong relationships with customers and internal partnersExecute day-to-day transportation needs, including scheduling, tracking and tracing shipments, and communicating status updates with the broader teamIdentify issues, utilize resources to determine the best course of action, and implement solutionsPartner with Account Managers to understand customer processes and identify areas for improvementRespond to customer inquiries and provide updates in a timely mannerMaintain daily reporting schedule utilizing internal systemsGenerate and maintain up-to-date and accurate customer records and shipment documentationWhat are we looking for?Ability to work in a fast-paced and deadline-driven office environmentStrong verbal and written communication skillsExcellent critical thinking and problem solving skillsAbility to work in a team environment, while also delivering independent resultsAbility to multi-task, prioritize, and manage time effectivelyCommitment to executional excellence and outstanding customer serviceHigh school diploma or GED required, Bachelor's degree a plusBenefitsWe offer a competitive compensation package and excellent benefits including medical, dental, and vision insurance, prescription drug coverage, paid holidays and vacation, disability insurance, life insurance, 401K with company match, profit sharing, Employee Stock Purchase Plan, and the opportunity to prosper in a Fortune 500 company.About C.H. RobinsonStart here. Accelerate here.At C.H. Robinson, we believe in accelerating global trade to drive the world's economy. Using the strengths of our people, processes and technology, we help our customers work smarter, not harder. As one of the world's largest third-party logistics providers (3PL), we provide a broad portfolio of logistics services, fresh produce sourcing and Managed Services through our global network. In addition, the company, our Foundation and our employees contribute annually to a variety of organizations. Headquartered in Eden Prairie, Minnesota, C.H. Robinson (CHRW) is publicly traded on the NASDAQ. For more information, visit or view our .Equal Opportunity EmployerC.H. Robinson - Affirmative Action Employer/EOE/M/F/Disabled/Veteran