Western Home Communities Switchboard Operator at Deery Suites/Jorgensen Plaza in Cedar Falls, Iowa
Part-time opportunity 17 hours/weekShift would be 8am-5pm every other weekend and 1 day during the week 1:30-8pm-also includes an occasional holidayREQUIREMENTS: High school diploma or its equivalent. Must be able to read, speak and write fluent English. Regular attendance is required. Must be able to work weekends and holidays as needed. Must demonstrate effective communication skills with staff, must be able to communicate information as well as ascertain the needs of staff. Must be able to do many different functions, often changing from one task to another of a different nature without loss of efficiency or composure. Must be able to work under stress when confronted with critical or unusual situations. Must be able to work insituations requiring staying within an exact set of limits, tolerances, standards, and time.DUTIES: Serves as the telephone operator for Western Home Communities. Responsible for establishing a good first impression of Western Home Communities with the public over the phone. Forwards requests for maintenance services to the Maintenance department with all necessary information. Successfully acts as a substitute for receptionist/switchboard operator when requested.Promote and participate in the Vision and Values of the Western Home Strategic Plan,including People First, Innovation, Servant Spirit and Financial Integrity. Successful functioning in this position contributes directly to the overall Western Home mission of providing the best possible care for residents.