Manpower Group Customer Care Representative in Cedar Rapids, Iowa

Do you enjoy providing high quality customer service over the phone? Do you enjoy solving problems and digging into data to find answers? Are you looking for steady hours and a weekly pay check? Manpower has an immediate opening for a Customer Care Representative with a product distribution company in Cedar Rapids, IA.

What's in it for you?

  • Full time hours

  • 1st shift: 8am-5pm M-F

  • Competitive wages at $15/hr

  • Temporary-to-Hire opportunity

  • Option to take free college courses and skills training

  • Paid training

What is the job?

  • Phone support - both incoming and outgoing calls involving orders and/or product related questions/information

  • Communication/correspondence - written and verbal communication to Distributors and Co-workers

  • Data entry - processing customer purchase orders

  • General Sales assistance

  • Multi-line Sales Rep support via phone and written communications

  • Other duties as assigned

What you bring to the job?

  • Education and/or experience: High School Diploma or GED. Experience in Customer Service preferred

  • Technology - Experience in Microsoft Office, Internet usage, general PC operational skills.

  • Communication Skills: Ability to read and comprehend Distributor purchase orders and specifications. Good verbal and written communication skills to communicate with Distributors and Co-workers.

  • Attention to Details: Ability to identify issues, comprehend and process details quickly.

  • Flexibility: Willingness and interest to cross train in other departments when needed.

  • Fast-Pace Work Skills: Inherent sense of urgency to complete given tasks accurately and on-time. Must be able to multi task to ensure that production deadlines are constantly met. Ability to keep pace when jobs are moving fast and multiple tasks are presented simultaneously.

Stop your job search and apply today. Do you need more information? Contact our recruiters at 319-366-7661 or apply on our website at: www.manpower.com. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath