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Kforce Document Control Coordinator in Cedar Rapids, Iowa

Kforce has a client in search of a Document Control Coordinator in Cedar Rapids, IA.Primary Responsibilities: * Works under direct supervision to provide satisfactory and quality customer service * Obtains customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased * Keeps records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken * Performs duties related to overall customer service * Scans incoming customer documentation * Files completed Service Notifications with all Customer Documentation * Archives files * Data entry on shared data files * Monitor a Group Email and forward emails to the appropriate team to work * Printing Delivery documentation * Provides support to sales team with regard to customer concerns * Consistently documents customer service needs to identify patterns and maintain quality * Candidates for this role should possess a High School diploma/GED or AA/AS degree (or other 2-year post high school training) with a minimum of 2 years of relevant experience * To be considered for this position, candidates must have experience in a similar role, or they must possess significant knowledge, experience, and abilities to successfully perform the responsibilities listed Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.Compensation Type:Hours