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DHL Express, Inc. Field Service Supervisor- Cedar Rapids, IA in Cedar Rapids, Iowa

What makes DHL great? Our

People! We know each employee’s individual contributions make us the #1 Express

Delivery and Logistics Company in the world.

DHL Express is committed to

maintaining an environment that empowers every team member to make the greatest

possible impact on our business. Our corporate culture is about personal

commitment – to our business, to each other and to our global communities. DHL

is dedicated to being a great place to work. In addition to competitive

compensation packages, our employees enjoy a range of programs, services and

benefits that bring the best to their personal lives.

Start YOUR career with DHL today…

We currently have a “Career”

opportunity for a Field Services Operations Supervisor in our Cedar Rapids, IO location. As

the Field Service Operations Supervisor, you will provide operational

management and support at various service center locations to ensure efficient

and timely pick-up and delivery handling of customer materials and shipments.

In addition, you will ensure compliance with safety, security, regulatory, and

DHL’s policies.

Key Accountabilities


Responsible for overall efficient and effective Service Center

operations regarding pick-up and delivery personnel and services. Ensures all material is picked up and delivered from/to all area

accounts in accordance with DHL guidelines, customer expectations and

government regulations. Ensures safe, efficient and timely handling and transportation of

all customer materials. Works with sales management to promote DHL sales growth by

advising on customer activities and achieving specific customer call targets. When required ensures compliance with import/export regulations,

duties, and tariffs in some markets. Supervises a staff; responsible for hiring, coaching, training,

and developing subordinate staff.


Key Requirements


Typically requires BS/BA and 3-5 years experience in related

field, including at least one year of supervisory/leadership experience. Supervision in a union environment is a plus Complete understanding and wide application of principles,

theories, and concepts on the transportation/shipping industry. Knows and effectively uses fundamental concepts, practices, and

procedures relative to quality and productivity improvements, training,

budgeting and cost control, and progressive techniques in area of

specialization. Generally understands basic supervisory approaches

for work direction, motivation, and disciplinary action. Valid Driver’s License

and a Motor Vehicle Record that meets Driving Privileges standards


DHL is an equal

opportunity employer. We evaluate qualified applicants without regard to race,

color, religion, sex, sexual orientation, gender identity, national origin,

disability, veteran status, or any other protected characteristic. The EEO is

the Law poster is available here.

Valid Driver’s License and a Motor Vehicle Record that meets Driving Privileges standards