GOODWILL OF THE HEARTLAND Lead Mission Services Specialist - Full time - Quad Cities in Cedar Rapids, Iowa
Goodwill of the Heartland is seeking aifull time Lead Missions Services Specialist to be a creative, energetic, and caring professional to supervise job coaches, as well as provide management and job coaching for individuals who experience social and economic barriers to independence. We believe that our communities are strengthened when there is diversity in the workforce. If you believe this and can bring advocacy and leadership skills that will increase successful employment for the individuals we serve, we want to hear from you!The Lead Mission Services Specialist is responsible for providing supervision and leadership to job coaches that result in the attainment of positive outcomes and benefits by the individuals receiving our services. This position will enlist and develop qualified staff in conjunction with the Assistant Program Director, as well as serve as the program manager for participants assigned to your caseload. You will be available to assist with all problem solving, scheduling issues, and crisis intervention during the hours that supported employment services are being provided, as well as coordinate with team members in a similar position to rotate responsibilities appropriately to ensure needs are being met. TheiLead Mission Services Specialist will provide backup coverage for the Mission Services Scheduler, as well as maintain contacts with employers and assist with employment retention for clients.iThe schedule will vary, and will include a combination of day, evening, and weekend hours. Travel between job sites is required, as needed.iBachelor's degree in social work, sociology, psychology, human resources, marketing, sales, business, human services, or a related field is required. A bachelor's degree in an unrelated field will be considered with 4 years of related work experience. One year of work experience in a related field is required. Supervisory experience is preferred.iThis position requires a valid Iowa driver's license, proof of required auto insurance, andimust pass motor vehicle record screening, dependent adult and child abuse, and criminal background checks.The starting wage for this position isi$21.00 to $23.28/hour depending on experience. For more information about some of the services that we provide, view our video atihttps://youtu.be/f\_SlWhvGFfc.iApply online only atiwww.workatgoodwill.com.iPosition will remain open until filled.Goodwill offers teamimembers a generous benefits package including a greatistore discount, and much more.iGoodwill of the Heartland is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, age, sex, national origin, genetic information, sexual orientation, gender identity, physical or mental disability, marital status, veteran status or other protected categories.