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CRST The Transportation Solution, Inc. Maintenance Coordinator-Customer Service in Cedar Rapids, Iowa

Maintenance Coordinator-Customer Service

Location IA, Cedar Rapids

Division/Department Equipment Solutions

# of openings 3

CRST The Transportation Solution, Inc. is Delivering Promises and Driving Success to Ensure Everyone Has What's Needed to Live and Thrive. Today, more than ever, we are looking for talented individuals who will help us bring this vision to life.

Maintenance Coordinator-Customer Service

CRST The Transportation Solution, Inc. is Delivering Promises and Driving Success to Ensure Everyone Has What's Needed to Live and Thrive. Today, more than ever, we are looking for talented individuals who will help us bring this vision to life.

Do you thrive in a fast paced environment where the ability to multi-task is a must and seeking a position that provides a significant impact to the success of a business? If so, our Vehicle Response Team is the spot for you.

Summary: The Vehicle Response Team Coordinator (VRT) is responsible for providing customer service and overseeing equipment breakdowns including all mechanical/accident repairs outside of CRST service locations for all CRST Operating groups.

Essential Duties and Job Responsibilities:

  • Coordinate with professional driver/Operations department to ensure equipment is routed to a service provider for Preventative Maintenance (PM’s) and repairs.

  • Monitor the progress of repairs with external service providers, record updates as needed, and complete repair orders in Transman (CRST Lincoln Sales operating system)

  • Answer and coordinate inbound/outbound phone calls

  • Inform CRST Operations daily of equipment status.

  • Negotiation of repair and labor costs with external service providers.

  • Perform invoice/comcheck reconciliation

  • Perform other customer service duties and tasks as assigned.

    Minimum Qualifications Requirements:

    * VRT has a training program covering all duties and responsibilities in the department. No previous experience needed.

  • HS Diploma or GED required

  • Associates Degree in relevant field preferred

  • Starting wage $18.57 plus shift differential

    T o apply please email your resume to jglazier@crst.com

The CRST core values:Safety at the Core of All We Do - Integrity in Every Decision and Action - Commitment to the Success of Employees, Customers, Agents, Contractors and Communities.

EEO Statement:All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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