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CRST The Transportation Solution, Inc. Senior Manager - Revenue Assurance in Cedar Rapids, Iowa

Senior Manager - Revenue Assurance

Location IA, Cedar Rapids

Division/Department CRST The Transportation Solution, Inc.-Finance/Risk

# of openings 1

CRST The Transportation Solution, Inc. is Delivering Promises and Driving Success to Ensure Everyone Has What's Needed to Live and Thrive. Today, more than ever, we are looking for talented individuals who will help us bring this vision to life.

Senior Manager - Revenue Assurance

Role Summary: The Senior Manager - Revenue Assurance is responsible for planning, leading, and executing efforts to maximize receivable collections, maintain accetable levels of customer risk, and minimize revenue leakage throughout the organization. This position will manage all aspects of the revenue assurance process, including billing, cash application, customer and driver collections, and customer credit assignation and maintenance. The Senior Manager - Revenue Assurance will serve as the project sponsor for process improvement initiatives. This person will handle escalated accounts receivable issues, and will have extensive customer and senior management contact.

Role Responsibilities:

• Directly supervise revenue assurance departmental managers.

• Support continuous improvement by serving as project sponsor for all revenue assurance projects, providing updates and escalating issues to senior management.

• Handle escalated accounts receivable issues by working with customers to understand underlying issues and acceptable resolutions.

• Monitor departmental performance metrics and measure against stated goals.

• Actively and consistently support efforts to simplify and enhance the customer experience, using company data to supprt recommendations and findings.

The CRST core values:Safety at the Core of All We Do - Integrity in Every Decision and Action - Commitment to the Success of Employees, Customers, Agents, Contractors and Communities.

EEO Statement:All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.