Wild Rose Resorts Banquets in Clinton, Iowa

Position Summary: This position is responsible for the service of all banquets and banquet-related food and beverage operations for The Center.

Essential Duties and Responsibilities:

Maintain a commitment to guest service and guest satisfaction.

Perform all guest contact activities such as serving food and beverages, answering guest

questions, etc. in a cordial, efficient and professional manner.

Ensure that the food and beverage is served while maintaining a consistent presentation and

proper temperature.

Assist in food, beverage, equipment, meeting supplies, and china, glass, and silverware

inventories on a predetermined basis.

Maintain a cooperative, team-like attitude in working with supervisors and fellow employees

(including other departments).

Set-up tables before and break down tables after functions and events

Follow all sanitation procedures and safety guidelines.

Organizing equipment for a function as well as cleaning, maintaining, and looking after

equipment during and after functions.

Make sure all storerooms are clean, organized and secured.

Immediate communication of special requests, guest problems or concerns to Banquet

Coordinator or Banquet Captain

Follow all designated opening and closing procedures to ensure areas are secure and energy

efficient.

Ensure the proper handling and cleaning of all equipment, china, glass, and silver.

Use guest service skills as identified in the Employee Recogniton Program

Adheres to all safety requirements

Meets company attendance requirements

Qualifications and Requirements:

Must be able to obtain and retain a gaming license.

Category: Staff

Contact: Rita Gruhn/HR Recruiter (563-243-9000)

Location: Clinton, Iowa