Wild Rose Resorts Server in Clinton, Iowa

FUNCTION

Take food and drink orders along with serving ordered items to the guest’s tables in a timely manner. Maintain

a high standard of customer service to be able to provide a great dining/gaming experience. Follow food and

liquor regulations as set by Management and the State of Iowa.

ORGANIZATION RELATIONSHIPS

  • Line: Primarily reports to the Supervisor on Duty and also has reporting responsibilities to

the Front of House Service Manager and Front of House Assistant Service Manager.

SPECIFIC DUTIES AND RESPONSIBILITIES

  • Must have an upbeat attitude towards external and internal guests.

  • Take orders and serve food & beverages to guests.

  • Learn Food and Liquor regulations pertaining to serving and storing.

  • Complete all side work items that are pertaining to a server’s job

  • Must be able to communicate well with others including guests, co-workers and management

  • Must be able to wait on and clean tables in a timely manner

  • Keep work areas and guest common areas clean

  • Must be able to take on additional tasks aside from daily tasks when asked

  • Must follow all company rules a regulations

  • Must be able to work well with others as a team and be able to work individually to ensure the

completion of all tasks and to ensure the department runs smoothly

  • Must maintain low absenteeism and must understand and follow the Wild Rose Casino’s attendance policy

  • Must be able to multi-task

  • Other duties as assigned by the supervisor.

Category: Staff

Contact: Rita Gruhn/HR Recruiter (563-243-9000)

Location: Clinton, Iowa