C H ROBINSON CO INC Strategic Collector in CORALVILLE, Iowa

As a Strategic Collector, you will manage daily accounts receivable functions for assigned customers and branches. You will work directly with billing managers, branches, and third party payment services to ensure that Centralized Collections is operating effectively and efficiently. You will assist in organizing, planning, and coordinating high volume accounts to meet branch expectations and participate in strategic goal planning and reporting as well as recommending system and procedural enhancements and changes. This fast paced, high volume role will leverage your relationship building and problem solving skills in a team oriented, high energy environment where results are key to success.Accountabilities:Maintain open communications with branch and apprise of AR developments and changesBuild and coordinate partnerships internally with branches to strengthen customer/branch relationships and overall CHR profitability.Aggressively pursue ideas to make Centralized Collections a fast, accurate and efficient process for getting invoices out the door and receiving payments from customers.Provide timely and professional service to branches, and customers when answering questions or researching problems.Translate CHR strategy and capabilities into collection objectives, establish priorities, forecast resources, and evaluate business trends.Continually expand and increase personal knowledge of the various Collections functions and industry changes and trends.Resolve Branch and Customer issues, work special projects and conduct effective research and findings weekly.Required Qualifications:High Level of ProfessionalismStrong Customer Service SkillsExcellent verbal, written and communication skillsWillingness to TravelFlexible Work ScheduleProficient in Microsoft Word and ExcelAbility to manage high volume customersAbility to work independentlyHighly OrganizedAbility to work well under pressureHigh School diploma or equivalent requiredPreferred Qualifications:Strong strategic orientation, influence skills and business savvyKnowledge of the Centralized Collections structure and processes (internal candidates)Working with the company for 60 days (internal candidates)High Performer in current role of Collector (internal candidates)Knowledge of internal billing processes and systems (internal candidates)BenefitsWe offer a competitive compensation package and excellent benefits including medical, dental, and vision insurance, prescription drug coverage, paid holidays and vacation, disability insurance, life insurance, 401K with company match, profit sharing, Employee Stock Purchase Plan, and the opportunity to prosper in a Fortune 500 company.About C.H. RobinsonAt C.H. Robinson, we believe in accelerating global trade to drive the world's economy. Using the strengths of our people, processes and technology, we help our customers work smarter, not harder. As one of the world's largest third-party logistics providers (3PL), we provide a broad portfolio of logistics services, fresh produce sourcing and Managed Services through our global network. In addition, the company, our Foundation and our employees contribute annually to a variety of organizations. Headquartered in Eden Prairie, Minnesota, C.H. Robinson (CHRW) is publicly traded on the NASDAQ. For more information, visit or view our .Equal Opportunity EmployerC.H. Robinson - Affirmative Action Employer/EOE/M/F/Disabled/Veteran