Work in Iowa Disability Jobs

Job Information

Nebraska Methodist Health System Health Information Tech I in Council Bluffs, Iowa

  • Purpose of Job

  • Prepares the medical record for completion and maintains the integrity of the medical records by collecting, preparing, scanning, processing, copying and auditing of the electronic medical record (EMR) in a timely and accurate manner. Provides excellence in customer service when responding to medical record inquiries in a manner consistent with medical, administrative, ethical, legal, and regulatory requirements.

  • Job Requirements

  • Education

  • High school diploma, General Educational Development (GED) or equivalent required.

  • Completion of medical terminology coursework within 6 months of start date required.

  • Experience

  • Minimum of 6 months medical office or healthcare related setting required.

  • Customer service experience preferred.

  • License/Certifications

  • Requires the ability to provide transportation to other campus locations within a reasonable timeframe.

  • Skills/Knowledge/Abilities

  • Excellent communication skills and customer service.

  • Strong computer skills.

  • Ability to open and navigate Microsoft Outlook, Work, and Excel.

  • Ability to learn and work with multiple software/hardware products during the course of an average workday.

  • Ability to use printer, copier, scanner, and fax machine.

  • Ability to read, write, and comprehend various documents and reports.

  • Ability to organize work priorities and meet specific objectives under time constraints.

  • Ability to manage multiple tasks simultaneously.

  • Good problem-solving skills and attention to detail.

  • Ability to be a team player in a team-oriented environment.

  • Ability to work with minimal supervision and independently.

  • Must be able to travel locally to multiple sites throughout the organization.

  • Physical Requirements

  • Weight Demands

  • Light Work - Exerting up to 20 pounds of force.

  • Physical Activity

  • Not necessary for the position (0%):

  • Climbing

  • Crawling

  • Kneeling

  • Occasionally Performed (1%-33%):

  • Balancing

  • Carrying

  • Crouching

  • Distinguish colors

  • Lifting

  • Pulling/Pushing

  • Standing

  • Stooping/bending

  • Twisting

  • Walking

  • Frequently Performed (34%-66%):

  • Fingering/Touching

  • Grasping

  • Keyboarding/typing

  • Reaching

  • Repetitive Motions

  • Speaking/talking

  • Constantly Performed (67%-100%):

  • Hearing

  • Seeing/Visual

  • Sitting

  • Job Hazards

  • Not Related:

  • Chemical agents (Toxic, Corrosive, Flammable, Latex)

  • Biological agents (primary air born and blood born viruses) (Jobs with Patient contact) (BBF)

  • Physical hazards (noise, temperature, lighting, wet floors, outdoors, sharps) (more than ordinary office environment)

  • Equipment/Machinery/Tools

  • Explosives (pressurized gas)

  • Electrical Shock/Static

  • Radiation Alpha, Beta and Gamma (particles such as X-ray, Cat Scan, Gamma Knife, etc)

  • Radiation Non-Ionizing (Ultraviolet, visible light, infrared and microwaves that causes injuries to tissue or thermal or photochemical means)

  • Mechanical moving parts/vibrations

  • Essential Job Functions

  • Essential Functions I

  • Embraces/exceeds organizational expectations for customer service.

  • Courteously greets and gives directions to patients, family members, visitors, physicians, staff, and other customers.

  • Role models customer service excellence to meet/exceed customer service expectations.

  • Follows organizational standards of behavior.

  • Demonstrates good communication style and interpersonal communication skills with other departments, coworkers, and customers.

  • Facilitates patient/customer requests for releasing personal health information.

  • Maintains HIPAA compliance standards for protected health information.

  • Answers multi line phone, and responds to customer service requests via phone, fax, or walk-in.

  • Processes requests for assistance with the electronic medical record in a manner consistent with policy, medical, administrative, ethical, legal, and regulatory requirements during regular hours and downtime events.

  • Utilizes the electronic medical record system faxing to help efforts of eliminating paper.

  • Supports Administrative Coordinators with patient, and facility requests.

  • Checks fax machine for documents and voicemail hourly after hours to ensure all requests are handled in a timely manner.

  • Serves as the expert for scanning to support the integrity of the electronic medical records (EMR) during regular and downtime events.

  • Organizes and prepares paper documents via rounding on floors/department or interoffice mail for scanning into the EMR, as appropriate and by priority that benefits the department and patient’s course of care.

  • All Paper documents/patient care records are scanned into the EMR within 24 hours of discharge, with the exception of Rehab records, while maintaining 98% accuracy.

  • Serves as resource person to assist with physician, patients, outside agencies, and Administrative Coordinators on record retrieval and appropriate assignment of document types in the EMR.

  • Audits the scanned documents in the Electronic Medical Records (EMR) to ensure integrity of the EMR is maintained.

  • Retrieves and stores paper records from and to Shared Services.

  • Supports scanning of the Pre Surgery, Diagnostic Scheduling, and Financial Clearance via uploading electronic documents into the EMR with productivity at least 8 charts an hour.

  • Consistently scans at least 500 pages per 8 hour shift.

  • Promotes office efficiency and maintains teamwork spirit.

  • Actively assists with the implementation of new procedures, schedules and training/cross training of coworkers by sharing critical information pertaining to newly discovered information or system updates

  • Actively works using Microsoft systems with minimal support.

  • Supports assignment changes/requests to achieve department goals and coworker time off requests.

  • Monitors emails and notification and responds to all requests in a timely manner.

  • Maintains routine hardware checks and proper cleaning procedures.

  • Distributes all mail to appropriate staff/personnel.

  • Essential Functions II

  • Participates in mandatory in-services and/or CE programs as mandated by policies and procedures/external agencies and as directed by management.

  • Follows and understands the mission, vision, core values, Employee Standards of Behavior and company policies/procedures.

  • Other duties as assigned.

  • Actively identifies and participates/leads in performance improvement opportunities or committees, as appropriate.

DirectEmployers