Lincoln Journal Star Amplified Account Manager in Davenport, Iowa

Description

Position at Amplified Local

Amplified is seeking a National Account and Relationship Manager to join our digital marketing agency to coordinate and manage internal and external activities related to the growth and development of key accounts and relationships. The candidate must be able to develop and maintain strong relationships with enterprise leadership, while effectively communicating information throughout the whole process. The ideal candidate will have strong interpersonal and communication skills, both written and verbal, knowledge of digital products (Organic SEO, Social Media Management, Website Development) and a desire to seek, establish, build, and most importantly – lead – relationships with our customers; internal and external.

Job Duties include:

  • Function as primary point of contact for client, sales teams, market leadership and internal fulfillment team.
  • Focusing on customer success, build and maintain solid, trusting relationships for long-term client success.
  • Balancing client needs with internal workflow and capabilities.
  • Communicating clearly and effectively with customers about internal fulfillment team’s goals and abilities.
  • Onsite quarterly reviews with designated markets highlighting business completed, business lost and identification of potential reasons.
  • Identifying trends with market communication and areas of education for market personnel or additional documentation/collateral.
  • Willingness to travel up to 75% of the time, including overnight stays of 3-4 nights in a row.

Successful Candidate Characteristics:

  • Strong communicator
  • Understanding of Lee organizational structure and markets
  • Highly dependable, very organized, able to work independently
  • Problem solver with the ability to think outside the box
  • Aptitude for uncovering and analyzing clients’ spoken and unspoken goals and needs
  • Thrives in a fast paced, rapidly changing environment
  • Leads by example with a willingness to perform all tasks to get a job done
  • Welcomes feedback and takes accountability as an opportunity for growth

Amplified is a division of Lee Enterprises, and offers a competitive salary and benefits package as well as a challenging and rewarding work environment. We are a drug-free, equal opportunity employer.