Wellmark - Des Moines Administrative Assistant III (Sustainability, Community Health Improvement & Corporate Giving) in Des Moines, Iowa
About the Role: In this Administrative Assistant III position, you will support Wellmark’s Director of Community Health Improvement with complex calendar and inbox management, BluesCare Giving program support, meeting preparation/coordination (e.g., minutes), travel coordination for internal and external stakeholders, drafting communications, proofreading/editing presentations and materials, and other projects as assigned. You'll work closely with Administrative Assistants within the division and across the company to deliver results collaboratively, but you’ll also work independently when appropriate, taking ownership and accountability for your daily work.
Our Ideal Candidate: Loves to plan the work and work the plan. They’re organizers of information, structured, and detailed, yet they’re flexible and shift quickly when plans change. Proactively making decisions, improving processes, anticipating needs, and driving plans forward with minimal supervision is a strength – they’re skilled at thinking ahead and taking appropriate action. They’re also skilled at managing complex calendars due to their keen problem solving skills and resiliency. (Piecing together schedules is a puzzle that energizes them!) They’re motivated by the ability to provide a broad scope of administrative support to others, including back-up support for other teams, in a dynamic corporate environment.
Associate's Degree in Business, Office Administration, or related area, or direct and equivalent work experience.
4+ years of previous administrative assistant experience providing advanced support to multiple leaders and teams within an office environment.
Strong Microsoft office product experience —e.g., Outlook, Word, PowerPoint, Excel and Visio.
Strong and effective written and verbal communications skills.
Effective project support, multi-tasking, and organizational skills, including time management and prioritization. Ability to succeed in a fast-paced office environment with multiple assignments and deadlines. Flexible and adaptable to change.
Strong attention to detail with demonstrated accuracy.
Ability to operate independently and make decisions by following procedures that may include ambiguity.
High level of initiative, effort, and commitment to completing tasks efficiently while anticipating the needs of others.
Prior administrative assistant experience in insurance, financial services, or simular corporate environment.
Experience serving as an informal leader, coach, or mentor to peers.
a. Customer Service: Provide support to team members, customers, vendors, stakeholders and employees through friendly, professional, timely and accurate response to their inquiries. Where situations allow provide problem resolution, research, and interpretation of departmental procedures, and provide recommendations that proactively support customer satisfaction.
b. Time/Data Management: Accurately and effectively perform calendar management by resolving timing conflicts, schedule meetings, prioritize and manage multiple inquiries, handle mail distribution and receipt. Ensure all meeting materials are provided to participants and the necessary equipment is available.
c. Budget: Participate in the budget process for multiple departments to ensure timely completion, including but not limited to planning, data entry, account reconciliation and the timely handling of bills with internal and external customers/vendors.
d. Reporting: Prepare and/or create error free moderately complex documents and materials in a timely manner for internal/external communications. May maintain databases including the entry, analysis and the gathering of information to produce reports. Compile data from multiple sources and create sensible charts, graphs, and reports. Exercise solid judgment/discretion in the collection and dissemination of sensitive/confidential information. This could include confidential documents such as business plans, legal actions, personnel information, etc.
e. Administrative Support: Provide moderately complex administrative support to multiple departments including but not limited to answering phones, responding to customer inquiries, data entry, event planning, coordination of travel arrangements, ordering departmental supplies, and assist with intra-department documentation and file management.
f. Project Management: Coordinate and define department projects with emphasis in planning, managing resources, communication of recommendations, and may be responsible for leading project implementation.
g. Other job duties as assigned.
Posting Title: Administrative Assistant III (Sustainability, Community Health Improvement & Corporate Giving)
Requisition ID: 214735
REQUIRES NON-COMPETE?: No
External Company Name: Wellmark Blue Cross and Blue Shield
External Company URL: www.wellmark.com