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Kia of Des Moines Business Development in Des Moines, Iowa

Company Name : Kia of Des Moines

English Job Title : Business Development Supervisor

About Kia:

Kia is looking for new talent! Kia of Des Moines’ service department is growing rapidly and we need additional team members to provide a great customer experience. Here at Kia, we strive to make our customer experience our top priority. Having this priority means hiring the best talent and recognizing that our employees are the foundation to a successful business.

Wonder if You Are A Good Fit?

Kia of Des Moines is seeking a Business Development Supervisor who will provide our customers with exceptional service. Kia makes customer service a top priority so candidates must have a positive attitude, have the desire to succeed and grow as an individual, be able to multitask and think quickly, and maintain a professional appearance.

Responsibilities:

  • Make several calls a day (80-120)

  • Confirm customer satisfaction by checking in on their concerns and offer first call conflict resolution

  • 90% of the day is spent on the phone

  • Scheduling, phone invitations, confirmations, and follow up on calls for service and sales customers

  • Document concerns and comments, update customer information, rescheduling, and tracking phone calls

  • Communicate and work with all departments within the dealership

  • Work independently and individually

    Pay: Starting at $14 per hour plus commission

    Schedule: Monday- Friday 12-8pm and some Saturdays

    Requirements:

  • Must be at least 18 years old to apply

  • Have a valid Iowa Driver’s License and clean driving record

  • Computer skills required

  • Drug test

    Benefits:

  • 1 week Paid Vacation (after 1 year)

  • 12 days Paid Time Off (after 6 months)

  • Health, Visions, and Dental Insurance

  • Tenure! We contribute to your benefits after you reach milestones with employment.

  • 401K match

  • Company Sponsored Events

  • Food Trucks

    Why Kia of Des Moines?

    Here at Kia, we know hiring the best talent and recognizing that our employees are the foundation to a successful business is a top priority. We have been a family owned business for 31 years and work hard to make our employees feel appreciated. We also pride ourselves on giving back to our community. Every year in July we hold a charity event where our employees nominate their favorite local charities and $100 from every vehicle sold will go towards the winning charity!

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