MORPHTRUST USA INC Customer Support Engineer I in DES MOINES, Iowa

Job Description Job Summary: Essential Job Functions includes but is not limited to: * Act as liaison between the Company operations team and the Customers operational personnel * Support the day-to-day field service and repairs operation in order to maintain compliance to the Customers contract requirements * Remain cognizant of all activities involving the Customers in order to represent/protect Company interests * Provide/manage hardware and software support and maintenance * Coordinate the help desk calls for Level 1 and 2 and initiate Level 3 support, if required, to insure contract compliance for response time of the Customers * Responsible for contributing to weekly and monthly reporting as defined by the Manager * Control/manage consumable and spare parts inventory at levels described in the Contract and as needed to maintain operations cost effectively * Participate in establishing and assume ownership of performance goals. * Support all Customer programs as required Employer's Job# 4465-758Please visit job URL for more information about this opening and to view EOE statement.