Work in Iowa Jobs

ePayments Specialist I

Location Des Moines, IA

# of openings 1

Apply Now (https://phh.tbe.taleo.net/phh03/ats/careers/v2/applyRequisition?org=BANKERSTRUST&cws=37&rid=1637)

Job Brief

Provides support to the E-Payments team of the Electronic Banking Department. The duties will include, but are not limited to, processing and support of ACH, wire transfers, prepare and process business cross-border payments.

There are important qualities you look for in an employer – meaningful work, community engagement, competitive benefits, commitment to employee development, and so many more. At Bankers Trust, our team members experience an inclusive and community-focused culture and we’re proud of the premier workplace we’ve created. We regularly receive best in class results through our biennial employee engagement survey. We’re also proud to receive recognition from others, including our designation as a “Best Place for Working Parents®,” being a four-time recipient of the Greater Des Moines Partnership’s Inclusion Award, and being named one of the “Best Businesses Supporting Local Charity” by readers of the Business Record.

Job Summary:

The ePayments Specialist I provides support to the E-Payments team of the Electronic Banking Department. The duties will include, but are not limited to, processing and support of ACH, wire transfers, prepare and process business cross-border payments by various methods, consumer remittance transfers, Fed Funds, RDC, and other electronic banking functions. Duties for this position also include answering internal and external phone calls, and reconciling miscellaneous G.L. and deposit accounts.

Primary Functions and/or Responsibilities:

· Process ACH Balancing, verify all ACH windows and monitor over limit files

· Input and process all cross-border Fedwire and SWIFT wire transfers (incoming and outgoing), consult with customers to determine most direct path to beneficiary for payments. Review against Primary Concern Countries list, AML, and as well as feasibly possible, identify possible fraud

· Assure that Axeltree, the S.W.I.F.T. service bureau, is providing S.W.I.F.T. services as required

· Ensure Same Day ACH files are handled and processed by the expedited deadlines

· Process ACH unposted items and resulting outgoing returns

· Process ACH disputes according to ACH rules and Reg E

· Process, post, track and send ACH incoming returns, post ACH no-offsets and reversals, track and email corporate payments reports

· Monitor and process ACH death notifications

· Monitor letters of reclamations (government entries comply with Green Book rules), letters of indemnity and copies of authorization requests

· Take calls for Fed Funds and initiate Wire transfer requests as applicable

· Process the wire startup functions, including bringing up the system and balancing and recording totals. Verify the Optical file, enter and process incoming and outgoing wire transfer requests, print and mail wire transfer advices. Complete the wire end of day process, including balance requests to Fed and balance upload to Fed

· Answer internal and external phone calls. Provide customer support for all functions processed by the E-Payments team

· Process reconcilements for ACH origination and receiving and other various General Ledger and deposit accounts

· Process other miscellaneous functions, including scanning, filing, and address changes

· Process various month end procedures, reconcilements and reports

· Maintain and update foreign correspondent bank files

· Research and/or investigate any wire transfers that may have issues

· Must keep current and knowledgeable on federal regulations regarding exporting goods (ie, OFAC, EAR, BIS Anti-boycott, OFAC, AML) as well as those of other countries

· Must learn and become knowledgeable of the Rules and Regulations regarding the processing of electronic payments, including but not limited to the NACHA Operating Rules, Regulation E, the Green Book, etc.

· Assist with special projects

Education and/or Experience:

· Two-year college degree OR completion of specialized study at a business or trade school

· College background preferred

· Prior bank operations experience preferred

· Previous ACH, wire transfer or RDC experience desired

· Previous customer service experience desired

Specific Skills, Knowledge & Abilities:

· Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)

· Strong attention to detail

· Strong customer services skills

· Excellent communication skills (written and/or oral)

· Strong organizational and planning skills

· Ability to multi-task

· Analytical and problem solving skills

Hiring Salary Range

The hiring range below reflects targeted base salary. Actual compensation will be determined based on the candidate’s prior related experience & education and will be finalized at the time of offer. In addition to base salary, most positions are also eligible to participate in our annual bonus program. Select positions may also be eligible to earn incentives and/or commissions. Hiring Salary Range: $20.75 - $24.50 (Annualized at 40 hours per week: $43,160 - $50,960)

Benefits

· Group Health, Dental, and Vision Insurance

· Generous Paid Time Off (PTO)

· Volunteer Time Off (VTO)

· 401(k) plan with lucrative company match

· Tuition assistance

· Company Paid Life Insurance

· Paid Parental Leave

· Lifestyle Accounts that provide employees with reimbursement for the things that are most important to them such as childcare, student loan payments, gym memberships, pet insurance and much more.

· Team Member Banking - a suite of products and services with special benefits for employees

Hybrid Eligibility: Position may be eligible for a hybrid work schedule (requiring some days in the office each week).

AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

“PROTECTED VETERANS” AND “INDIVIDUAL WITH DISABILITY”