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Wells Fargo Information & Cyber Security Policy Governance Executive in Des Moines, Iowa

Job Description

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as 'Personal Cell' or 'Cellular' in the contact information of your application.

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Technology sets IT strategy; enhances the design, development, and operations of our systems; optimizes the Wells Fargo infrastructure; provides information security; and enables Wells Fargo global customers to have 24 hours a day, 7 days a week banking access through in-branch, online, ATMs, and other channels.

Our mission is to deliver stable, secure, scalable, and innovative services at speeds that delight and satisfy our customers and unleash the skills potential of our employees.

Information & Cyber Security

Information & Cyber Security (ICS) is a part of Wells Fargo Technology. ICS is responsible for protecting the company from cyber threats, engaging with Wells Fargo businesses, assessing information security risk, providing identity services, performing security engineering, and operating the ICS function.

ICS pioneers solutions to secure customer information and enable our partners. This group's mission is to deliver seamless security for stakeholders by empowering the team to manage risk and provide proactive, innovative, and resilient solutions.

The Role

In this newly created position the SVP, Information and Cyber Security Policy Governance Executive (Technology Business Services Executive) will lead the Information and Cyber Security (ICS) Policy Office within the ICS Strategy Management & Integration organization. In addition to building out the team, the leader will be responsible for establishing the direction and drive toward integrated, streamlined, and consistent policy management processes that ensure effective governance frameworks (policies, procedures, management routines, etc.) for current and emerging information and cyber security risks. This includes policies ICS owns that require adherence across the enterprise as well as policies ICS owns and develops for its own business. The leader will work with accountable leaders and teams across ICS, the Technology Control function, and the Enterprise Policy Office. The leader will also be responsible for the coordination and monitoring ICS's implementation of applicable enterprise policies owned by other business lines. This role also includes but is not limited to:

  • Set the tone for and directs Technology Business Principle Associates and Technology Business Sr. Managers within the ICS Policy Governance Office, driving consistent policy management activity in alignment with the enterprise policy and industry standards

  • Develop, implement, and maintain an end-to-end policy management process and governance oversight processes therein across ICS

  • Partnering with ICS Technology Executives and teams in the development of ICS business and enterprise policy

  • Facilitates review and approval of proposed new development, revision, and rescission activities with ICS Policy Owners; publish in approved systems of record. Submit policies to the Board or appropriate committees if required on behalf of ICS Policy Owners

  • Identifies the needs for and develops governance documents for ICS; determines adequacy of new and existing governance documents with enterprise and ICS business impact

  • Work with subject matter experts to identify significant impacts of new or changed requirements, and determine the appropriate implementation period

  • Monitors regulatory changes that may impact policy; ensures alignment to laws, rules, and regulation

  • Stays abreast of relevant external perspectives and industry trends to inform policy development and governance

  • Partners with the Enterprise Policy Office to align governance documents to other materially related governance documents, facilitate formal reviews. Consults with Legal and Independent Risk Management on policy requirements

  • Monitor policy exceptions and violations, as well as adherence to ICS policies across the enterprise using a risk-based approach; brings forward for review and disposition by ICS Policy Owners. Aggregate, evaluate, and report implementation and adherence results with escalate where necessary

  • Manage ICS policy impact assessments and coordinate remediation with accountable leaders

This person must be able to

  • Build and maintain effective partnerships within ICS, Wells Fargo Technology, Corporate Risk, and the Front Line Business Groups

  • Communicate and influence effectively with stakeholders at all levels, including executive leadership

  • Proactively champion and drive requirements to ensure adherence to the company's risk framework, the Wells Fargo Technology Strategy, and the ICS strategy

  • Operate confidently against and be a proponent of enterprise risk framework expectations

Critical Capabilities

Strategic Thinking

  • Translates broad corporate strategies into clear, specific objectives and plans for units and individuals

  • Creates plans that address specific segments or contrasts local market with other locations or segments

  • Thinks 2-3 years ahead.

Driving Results

  • Works to achieve goals while overcoming obstacles and/or planning for contingencies

  • Drives urgency about reaching targets and closing security risks

  • Reviews performance and progress on a regular basis to ensure team is achieving results

  • Tests to see if goals are sufficiently challenging and implements corrective action based on deviations

  • Comfortable escalating concerns and issues to management and able to defend their concern.

Collaborating and Influencing

  • Will bring a passion to change the culture within the technology organization alongside an ability to enter a culture where influence and collaboration is critical to driving change constructively

  • Negotiates with a genuine give-and-take approach, where both act as true peers and decisions are shared

  • Spends time identifying key stakeholders and meets or connects with each of them, neglecting no one to shape a collective consensus

  • Identifies opportunities to build relationships that will help others achieve their objectives and reaches out to those people or new people

Building People Capability

  • Embraces diversity, equity, and inclusion

  • Dedicates time and energy to proactively collaborating with transparency to enable a high performing team

  • Grows expertise using existing and new methods while also sharing knowledge to help grow collective intellectual capital

As an Employee Manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically, you will:

  • Lead your team with integrity and create an environment where your employees feel included, valued, and supported to do work that energizes them.

  • Accomplish management responsibilities which include sourcing and hiring talented employees, providing ongoing coaching and feedback, recognizing and developing employees, identifying and managing risks, and completing daily management tasks.

Required Qualifications

  • 10+ years of technology experience

  • 7+ years of experience with strategic planning in technology

  • 5+ years of experience with leadership in an enterprise technology environment

  • 1+ year of information technology experience

Desired Qualifications

  • Experience managing large or multiple technology development efforts within a major line of business

  • Ability to influence across all organizational levels, particularly senior management

Other Desired Qualifications

  • 10+ years of experience in risk management (includes compliance, financial crimes, operational risk, audit, legal, credit risk, market risk, IT systems security, business process management) or 10+ years of financial services industry experience

  • 7+ years of policy and governance management

  • Knowledge of OCC Heightened Standards, FRB Supervisory Guidance OP-1594, NIST

  • Demonstrated experience working with senior executive leadership, including C-suite executives

  • Experience in working with legal and/or compliance

  • Measurable impacts and a strong commitment to diversity and inclusion

  • Demonstrated experience in building, leading, developing and retaining a high performing team of leaders, strong subject matter experts and high performing professionals in a cultural environment that achieves results through team member engagement and satisfaction

  • Proven experience as a highly effective leader with credibility from demonstrating strong business and technology acumen

  • Highly effective decision-making/critical thinking/problem solving skills with a collaborative and results oriented leadership style

  • Strong organizational skills with an ability to manage numerous, competing demands from internal and external stakeholders

  • Strong leadership and influencing skills within a complex, matrixed environment; able to gain support and cooperation and build effective business partnerships with all levels of team members to achieve results without direct organizational control

  • Strong ability to effectively communicate and broker agreements amongst diverse, differing, competing, and/or conflicting perspectives/priorities

Job Expectations

  • Ability to travel up to 25% of the time


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Benefits Summary


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Company: Wells Fargo

Req Number: 5571432-7

Updated: 2021-04-19 03:43:12.670 UTC

Location: Des Moines,IA