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SHAZAM Managing Director, Client Retention and Growth in Des Moines, Iowa

Managing Director, Client Retention and Growth

Location:Des Moines, IA

Job Code:599

of openings:1


Do you wish you were contributing to the success of a growing organization by leading and developing of our Client Executives? Do you desire to share your knowledge and expertise with others so that they can grow? Do you strive to be part of significant meaningful change in the way we go to market? SHAZAM may have the right opportunity for you as our Managing Director, Client Retention and Growth .

When you join SHAZAM, you will be joining an independent, member-owned and well-respected company in an emerging banking technology market. You will be building and nurturing relationships with all levels of decision maker within community financial institutions.

You will be challenged to learn the features and benefits of SHAZAM’s products, providing overall leadership and direction for the client retention and sales effort and associated staff to achieve the strategic and sales goals of SHAZAM. You will assist in strategic business plan development and new product planning efforts by providing sales reports/forecasts, operational plans, and sales support marketing plans.

After your initial training, you will manage and develop a team of Client Executives responsible for maintaining and growing our current business. You will identify and implement cross-selling strategies with your team in order to increase revenues and improve retention and renewal rates. You will be working closely with the executive management team on key account strategy.

We are looking for someone who has a minimum of ten years of sales management experience, preferably in closely-related functions, proven proactive administrative/ problem solving/leadership skills, demonstrated performance and experience developing and using successful strategies and processes in the areas of responsibilities, excellent written and oral communication skills, educational background and experience that supports the above criteria, and able to work in a high expectations environment. There is a strong preference this position will be located in Des Moines.

The Strength of SHAZAM

SHAZAM’s an independent company in the thriving financial services industry. We offer a dynamic, fast-paced work environment where you'll be challenged and rewarded for your achievements. Our employees’ professional growth and development is top priority, and you’ll be surrounded by talented individuals and postured to make a real difference in the company.

As a team member at SHAZAM, you’ll be an essential part of our mission as we work together strengthening community financial institutions. We’re a trusted partner to our valued customers providing answers, choice and innovation with an impeccable level of customer service — a level unmatched in the industry.

And here’s the best part. We’re a national company that offers a small-company feel, a cultural balance that’s hard to come by but very real at SHAZAM. As an employee here, you’ll get to know everyone from the front line to the CEO, and be a part of a highly collaborative work environment.


Join SHAZAM and be a part of a motivated and vibrant group of people. We offer highly competitive salary packages and attractive benefits:

  • Comprehensive benefits package including medical, dental, and vision, plus flexible spending accounts

  • Retirement plan, plus financial planning assistance

  • Vacation, sick leave, volunteer time off, and paid holidays

  • Educational assistance

  • Casual dress

  • Wellness programs, on-site fitness center and fitness reimbursement

  • Life insurance and disability plans

  • Employee rewards and recognition programs, including an employee bonus program

  • Flexible hours

  • Two state-of-the-art facilities with secure building access and free on-site parking. (Johnston office is located in a greenbelt area).



    Visa Sponsorship:

    This position is not eligible for sponsorship for work authorization by ITS, Inc. Therefore, if you will require sponsorship for work authorization now or in the future, we cannot consider your application at this time.

    If you’re interested in this position, click the Apply for this Position button below to apply online.