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CommonSpirit Health MENTAL HEALTH TECHNICIAN - Adult Mental Health Unit in DES MOINES, Iowa

Overview

MercyOne Central Iowa operates four not-for-profit, Catholic medical centers in Des Moines, West Des Moines, Newton and Centerville and two specialty hospitals – MercyOne Children’s Hospital in Des Moines and MercyOne Rehabilitation Hospital in Clive (965 beds total) – along with more than 20 additional facilities that house more than 50 primary care, pediatric, internal medicine and specialty clinics. Founded by the Sisters of Mercy in 1893, MercyOne Central Iowa has the longest continually operating hospital in Des Moines and is also one of the largest employers in the state, with more than 7,000 employees and a medical staff of more than 1,000 physicians and allied health associates. MercyOne Central Iowa is a member of MercyOne, which was founded in 1998 through a collaboration between CommonSpirit Health and Trinity Health – two of the country’s foremost, not-for-profit Catholic health organizations. MercyOne has more than 20,000 colleagues in Iowa and surrounding states.

Responsibilities

GENERAL SUMMARY:

Provides a diverse skill set to compliment professional staff in The Help Center, Patient Care Units, Programs and the Behavioral Health Clinic. Provides direct care for patients under the supervision of a RN or Physician. Provides community resource information. Depending on primary work assignment may be required to be competent in registration, scheduling, reception, document management, and charge posting. Assumes special projects based on department needs, expertise and interest.

ESSENTIAL FUNCTIONS:

  • Responsible for providing direct patient care within the Behavioral Health Services in accordance with the patients’ needs and individualized care plans.

  • Maintains and employs a therapeutic perspective/approach when dealing with patients and unit guests. Relates to patients in a non-judgmental, accepting, helpful, respectful manner.

  • Develops, and facilitates psycho-education and diversionary activities for patients in accordance with daily schedules and the patient’s treatment plan.

  • Responsible for thorough documentation of observations and care provided.

  • Participates in Patient Care Conferences whenever possible.

  • Conveys pertinent information to RN and other members of the healthcare team.

  • Promotes communication with patients, family and hospital guests.

  • Responsible for working knowledge of hospital’s emergency procedures; assists in providing a clean and safe environment.

  • Demonstrates working knowledge of psychiatric disorders in defined area of service.

  • Receive and directs incoming calls.

  • Ensures that clinicians are notified promptly of urgent/emergent situations.

  • Performs collection of new patient demographic information, registration, consents, insurance verification, charge posting and scheduling in the Behavioral Health Clinic.

  • Promotes maintenance of therapeutic milieu by encouraging patients’ participation in assigned activities.

  • Engages in therapeutic conversation with patient and interacts with them in accordance with appropriate therapeutic boundaries.

  • Accompanies patients off unit as ordered for tests, visitation, walks, etc, as staffing and milieu allows.

  • Participates actively in necessary crisis intervention within the Psychiatric Services Department and throughout the hospital as needed and when availability permits.

  • Shares responsibility of routine patient rounds with other nursing staff on duty if assigned to inpatient team.

MARGINAL FUNCTIONS:

  • Demonstrates awareness of legal issues in relation to job and strive to assist in the management of situations in a reduced risk manner.

  • Provides miscellaneous office duties- greeting patients, filing, and or retrieving medical records, sorting and distributing mail, updating demographics and insurance information to promote continuity of services as appropriate to work assignment.

  • Conducts routine admission belonging searches and all other searches necessary throughout admission, per unit policy and procedure.

Qualifications

MINUMIM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

  • High school diploma or equivalent is required.

  • BS in health related area or 1 year of experience working in a health care setting preferred

  • Knowledge of medical office practices and procedures, office equipment, medical terminology, data entry and micro-office software preferred in clinic setting

  • Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire.

  • Proof of completion of Mandatory Reporter abuse training specific to population served within three (3) months of hire.

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Equal Opportunity

CommonSpirit Health™ is an Equal Opportunity employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law.

External hires must pass a post offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances .

If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request . We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA).

CommonSpirit Health participates in E-verify.

Requisition ID 2020-121841

Employment Type Part Time

Department Behavioral Health

Hours Per Pay Period 0

Facility MercyOne Des Moines Medical Center

Shift Varied

Standard Hours Varied

Work Schedule Varies

Location IA-DES MOINES

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