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RESTAURANT TECHNOLOGIES, INC. Operations Manager in DES MOINES, Iowa

The Operations Manager, in partnership with General Manager, is responsible for achieving depot results through leading high performance team within assigned depot.Primary Job Accountabilities:People Leadership: Responsible for leading and developing team to drive high performance and Restaurant Technologies values. Responsible for developing, managing and coaching depot employees in person and virtually. Accountable for workforce planning, training and on as well as workforce engagement, performance management, recognition, development and coaching. Leads the implementation of systems and processes to maintain a highly engaged workforce. Accountable for actively addressing engagement and individual performance issues.Customer Service and Reliability: Responsible for executing high levels of customer service in an efficient manner. Collaborates with Regional Planner, Ops Support Admin and other functional partners to ensure ability to meet customer demand. Ensures that customers are satisfied and any inquiries, incidents and issues are resolved in timely manner.Operational Performance: Responsible for achieving depot operations performance through continuous improvement practices and leading Operational Excellence. Specific responsibilities include: managing depot expenses, service and distribution performance through efficient operations. Responsible for leading the overall safety, DOT and quality control management practices within a depot.Education, Requirements and Competencies:5+ years' experience in operations2+ years of management experienceProven track record in managing customer service challenges which result in mutual winsComfortable working in fast paced, growth environmentAbility to motivate others and build highly engaged and effective teamsExperienced in leading teams for high performance, including managing performance, coaching, handling conflict and developing employeesSelf- aware- knows strengths and weaknesses and actively pursues ways to improvePossesses Managerial courage to say what needs to be said, address poor performance and lead courageouslyStrong interpersonal communication skills and the ability to influence across the organizationStrong business acumen and proven track record in achieving financial and operational results% of Time Traveling: 20%NEXT STEPSThank you for your interest in a position with Restaurant Technologies. The next step is to submit your application. This process will take an average of 20 minutes to complete. We look forward to connecting with you! Not ready to apply just yet? Please like us on Facebook or follow us on Twitter and LinkedIn to stay connected!WHO WE ARERestaurant Technologies is the leading provider of highly innovative and value-enhancing bulk cooking oil management services to the food service industry. Our solution is environmentally sound, highly efficient and creates a safer, more productive work environment for restaurant personnel.With over 20,000 existing accounts we are an established, profitable mid -sized company poised for double-digit growth in the coming year. We are headquartered in suburban Minneapolis, Minnesota with a growing number of sites strategically located across the U.S. serving over 42 metropolitan markets.OUR CULTUREAt Restaurant Technologies, we've cultivated an award winning workplace for driven team members who enjoy a fast pace and rapid growth balanced by a flexible and supportive environment. We've earned recognition as a Best Place to Work, by the Minneapolis/St. Paul Business Journal along with The Minnesota Work Life Champions Award while consistently earning a spot on the list of Minnesota's Fastest Growing Companies. In addition, we've earned numerous awards from our customer base who consider Restaurant Technologies avalued strategic partner.OUR CUSTOMERSWe serve the leaders in the food service industry which include -McDonald's, Burger King, Jack in the Box, Albertsons, White Castle, KFC, Carrabba's, Applebee's, Chili's,

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