APEX SYSTEMS INC ServiceNow Admin - 1092714 in DES MOINES, Iowa
DescriptionProject: Implementing ServiceNow, version Madrid. Previously on Track-It. They are maybe a 3rd or 4th into the project. They want to go live in February and end the project in April. Currently in version Madrid. Do not plan on doing any updates during the project. Once they get out of the project, have to look at updating. May not implement into October.Overview:This person will the hiring manageris right hand person. They will be going through user acceptance stories with their 3rd party implementer of the project. This person will be helping create and upload ServiceNow articles, incident management processes for new procedures and then documentation.They will be more to help support the project. Will have to work through their own User Test testing from start to finishThis person will be leading/mentoring other team members once they get to that point. They will be asked a lot of questions. Incident vs problem. This person will need to help talk through scenarios and understand functions. Especially going live and afteriVEVRAA Federal ContractorWe request Priority Protected Veteran and Disabled Referrals for all of our locations within the state.We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here.