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Zoom Technical Project Manager in Des Moines, Iowa

The Business Applications team is creating a new Portfolio and Project management office that will have the charter of driving transformational projects and initiatives. We are looking for strong candidates with project management experience who can drive major cross functional initiatives in a dynamic and challenging environment. We are looking for a technical project manager who can manage day-to-day aspects of a Scrum team, which includes leading Scrum Events (Backlog, Planning, Review, Retrospectives, and Daily Stand Ups) and be an advocate for autonomous, self-organizing, empowered, and continuously improving teams. You will act as a primary point of contact and escalation point within an assigned function. We are looking for competent technical project managers who can collaborate with different internal and external stakeholders and the technical delivery teams and take accountability for the successful completion of the project as per scope, within budget and on time.


  • Partner with key stakeholders in Information Technology to build a project plan and Identify all the key milestones for project completion.

  • Schedule and designate tasks to specific team members

  • Accountable and responsible for managing the complete lifecycle of IT Business Applications programs/projects from original concept through final implementation.

  • Develop a detailed program/project execution plan and manage all phases of the project including projects financials, progress status tracking and reporting, monitoring scope creep, testing and release to production

  • Provide overall project management as per the governance model with standup and weekly Core team. Managing issues and risk mitigation plan, change order process, readiness reviews and overall health of the program using best practices and methodologies.

  • Expert in different project methodologies including Waterfall and Agile, leveraging the proper methodology as needed for the project

  • Facilitates small team organization and ceremonies, such as sprint planning, daily standups, sprint reviews/demos, and retrospectives

  • Ensures full transparency with velocity, burn down/up reporting, and communicating team progress with value focused metrics

  • Collaborates with Product Owner in backlog grooming

  • Apply consistency and best practices through project initiation, planning, and execution phases with a continuous improvement mindset

  • Participate in Architectural review sessions, drive governance across teams, help evolve processes to be more efficient, and influence decisions and directions on strategies.


  • Certified Scrum Master combined 6+ years project management experience with at least 2-3 years of that dedicated to hands-on project management

  • Scrum Master, and practice Scrum for at least 1 year.

  • Experienced dedicated to managing enterprise level software application development projects for 1 or more of the following functions: Billing, Sales, Marketing, Channel, Finance, Professional Services.

  • Experience in driving projects across platforms such as SFDC Sales Cloud, Oracle Cloud, SFDC CPQ, Zuora, Workday

  • Knowledge of best of breed cloud applications such as SalesForce, Zuora, Workday is preferred and custom Billing and Payment applications is preferred

  • Develop processes and procedure to support Sarbanes Oxley compliance

  • Proven experience in managing multiple large programs/projects, in enterprise environments delivering business applications for one or more business functions

  • Experience with Agile traits and techniques: Lean design, accommodating changing requirements, iterations, loop feedback with customer involvement.

  • Excellent communication skills, problem solving, conflict / resolution management, active listening, time management, and interpersonal skills

  • Minimum of Bachelor of Science / Engineering / Technology or related

  • Demonstrated consistent ability to lead cross-functional teams and deliver solutions

  • Agile Scrum Master Certified or equivalent experience

Ensuring a diverse and inclusive workplace where we learn from each other is core to Zoom’s values. We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records as well as any qualified applicants requiring reasonable accommodations in accordance with the law.

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

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Zoom helps people and businesses stay connected so they can get more done together. We’re the go-to communications platform for small and large businesses alike, and growing rapidly with employees working to deliver happiness across the globe. We're also proud to have a positive social impact by enabling continuity for educational institutions, governments, the healthcare sector, and many other essential industries.

From meetings, chat, and phone, to webinars and online events, companies trust Zoom to power all their communication needs. Our secure, reliable, video-first cloud platform offers a frictionless experience that is simple to manage, delightful to use, and friendly to build on.

Our core value is Care. To show our employees we care about their happiness and recognize their value, we employ above-market and progressive compensation programs. We believe this is achieved by analyzing total direct compensation holistically. We offer all employees equity, allowing them to become owners who are vested in and benefit from the long-term success of the company.

Our CEO, Eric S. Yuan, founded Zoom in 2011 as a video-first communications platform focused on delivering happiness to customers worldwide. We're proud to be a recognized Leader in the 2020 Gartner Magic Quadrant for Meeting Solutions and Unified Communications as a Service, winner of the 2020 Forbes Cloud Computing Awards for Best Product, winner of the Frost & Sullivan 2021 Connected Company of the Year award, and a Leader in the IDC MarketScape for European Collaboration Tools for Education, 2020.