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SMG Event Ticket Seller in Dubuque, Iowa

ASM Global, the leader in privately managed public assembly facilities has an excellent and immediate opening for a Part-Time Ticket Seller at the Five Flags Center. MAJOR DUTIES & RESPONSIBILITIES * Accurately sell tickets to customers using computerized ticket system or with pre-printed tickets. * Handle monies with speed and accuracy when making change. * Completes daily sales reports. Keeps accurate daily balance sheet of cash received and tickets sold; balances sales and change bank and submits cash to Box Office Manager for audit. * Efficiently and courteously answers questions concerning prices, seating, and events. Gives information concerning upcoming events. * Responds promptly to customer needs, responds to request for service and assistance, able to work independently and handle most box office questions without assistance. * Ability to easily familiarize themselves with seating charts, prices and discounts for each event. * Files various records and reports. Performs related clerical work assigned. * Maintains confidentiality concerning upcoming events. * Answer Box Office telephones. * Other duties as assigned. WORKING CONDITIONS: * Regular use of hands to handle coins and currency, tickets and computer keystrokes. * Flexible hours including weekends, holidays and evenings. * Work in close quarters with co-workers. * Work hours are casual labor, seasonal and non-guaranteed. Hours can include weekdays, nights, weekends, and holidays. * Hours assigned according to event schedule. KNOWLEDGE, SKILLS AND ABILITIES: * Ability to count money, make change accurately. * Good customer service and communication skills both in person and on phone. * Ability to input data into computer to record sales transactions. * Communicate with customers in a friendly manner and be professional at all times. * Ability to work independently and as a member of a team. * Stay calm under pressure. * Maintains a professional attitude and appearance. * Listens, clarifies and responds well to customer questions. * One year prior experience in a customer service position and computer experience preferred. * High School Diploma or GED or equivalent experience. * Must be able to pass a credit and background check. "ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages women, minorities, individuals with disabilities, and protected veterans to apply. VEVRRA Federal Contractor." Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

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