Heartland Financial USA, Inc. is a growing dynamic organization with many locations offering uniquely different banking and financial solutions for businesses and personal clients. As a performance driven company, we strive to create a culture of excellence with high standards, and high values while providing outstanding growth and involvement opportunities for employees. Join a team that makes "Great Things Happen!"Job Profile SummaryReporting directly to the President and CEO, Bank President or Business Line EVP "Executive" the Executive Assistant provides support in a one-on-one working relationship. The position serves as the primary point of contact for internal and external customers on all matters pertaining to their respective business line and serves as a liaison to the senior management team and the board of directors. The Executive Assistant may also work independently on projects, from conception to completion, and must be able to work under tight time lines to handle a wide variety of activities and confidential matters with discretion.1) Executive Support a. Completes a broad variety of administrative tasks for the "Executive" including: managing an extremely active calendar of appointments; completing expense reports; composing and preparing correspondence that is sometimes confidential; arranging complex and detailed travel plans, itineraries, and agendas; and compiling documents for travel-related meetings. b. Plans, coordinates and ensures the "Executive's" schedule is followed and respected. Provides "gatekeeper" and "gateway" role, creating win-win situations for direct access to the "executive's" time and office. c. Communicates directly, and on behalf of the "Executive" with Board members as well as internal and external customers. d. Researches, prioritizes, and follows up on incoming issues and concerns addressed to the "Executive", including those of a sensitive or confidential nature. Determines appropriate course of action, referral, or response. e. Provides a bridge for smooth communication between the "Executive's" office and internaldepartments; demonstrating leadership to maintain credibility, trust and support with senior management staff. f. Works closely and effectively with the "Executive" to keep him/her well informed of upcoming commitments and responsibilities, following up appropriately. Acts as a "barometer," having a sense for the issues taking place in the environment and keeping the "Executive" updated. g. Provides leadership to build relationships crucial to the success of the organization, and may manage variety of high impact special projects for the "Executive", h. Successfully completes critical aspects of deliverable with a hands-on approach, including PowerPoint presentations, spreadsheets, organization charts, correspondence and other tasks that facilitate the "Executive's" ability to effectively lead the company. i. Prioritizes conflicting needs; handles matters expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures.Board Support and Liaison - As Applicable a. Serves as the "Executive's" administrative liaison to the board of directors b. Maintains discretion and confidentiality in relationships with all board members c. Adheres to applicable rules and regulations regarding board and board committee matters, including advance distribution of materials before meetings in electronic/paper format. d. Assists board members with travel arrangements, lodging, and meal planning, as needed e. Senior Management Liaison - As Applicable f. Participates as an adjunct member of the Executive Team including assisting in scheduling meetings and attending meetings g. Assists in coordinating the agenda of senior management team meetings and off-sites, and all- staff meetingsOther Administrative Responsibilities a. Orders and maintains supplies and arranges for equipment maintenance; participates i