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American Cancer Society Manager, Discovery Shop in Dubuque, Iowa

Manager, Discovery Shop

  • Job ID: 28628

  • Functional Area: Operations

  • Position Type: Full-Time Exempt

  • Experience Required: Less than 1 year

  • Location:

    Iowa - Dubuque

  • Department: Discovery Shop

  • Education Required: High School Diploma

  • Relocation Provided:

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    Position Description:

Save lives. Fulfill yours. At the American Cancer Society, we're leading the fight for a world without cancer. Our employees and 1.5 million volunteers are raising the bar every single day. We actively seek candidates from diverse backgrounds including communities of color, the LGBTQ community, veterans, and people with disabilities. The greater the diversity of our people, the better we can serve our communities. The people who work at the American Cancer Society focus their diverse talents on our lifesaving mission. It is a calling. And the people who answer it are fulfilled.

A strategic "quality resale" assistant management position whose primary focus is income development through the acquisition and subsequent sale of donated apparel, furniture, jewelry, accessories, artwork, collectibles and other miscellaneous household goods. Shop operations are supported through volunteer recruitment, training and development, retention and reward. This position is responsible for all operations relating to a “high volume” store and direct supervision of volunteer staff.

  • Consistently adhere to all Discovery Shop Standard Operating Procedures and meet all gross income goal evaluation levels consistent with a high volume operation.

  • Meet all required projects, events and due dates those scheduled and as they arise throughout the year.

  • Procure quality donations for a constant flow of merchandise to the sales floor.

  • Manage, recruit, train, develop and reward large number of volunteers.

  • Ongoing development of shop specific growth plans with the support of the Iowa Manager team.

  • Collaborate with your local staff partners both within the community and across the entire state on special projects.

    Position Requirements:

  • High school graduate. Some college, including basic courses in business, mathematics and economics.

  • Retail, wholesale or resale experience in sales, product merchandising, and basic financial and operational functions.

  • Demonstrates the following Discovery Shop competencies: Action oriented, Being resilient, Collaborates, Customer focus, Builds effective teams, Drives results, Manages complexity, Persuades.

  • Other Skills:

  • Computer literacy and comfort with basic Microsoft Office functions.

  • Adept at various social media avenues: Facebook, Instagram, online sales, Twitter, etc

  • Excellent communication, organization, and people management skills; multitasking capabilities; patience and consistency to mentor, train and develop volunteers; clear time management and prioritization skills to accomplish required tasks.

  • Physical demands: While performing the duties of this job, the employee is often required to walk, sit, use hands to finger, handle, or feel objects, tools, controls; reach with hands and arms, balance, stoop, talk, hear. Specific vision abilities required by the job include close vision, color vision, peripheral vision, depth perception, and the ability to focus.

  • Often lift and/or move up to 25 pounds.

    Staff has a unique opportunity to save lives through direct mission impact while fulfilling personal and career objectives. The American Cancer Society values accountability and high performance and rewards those teams and team members who continually improve their capability and contribution. The American Cancer Society is also dedicated to hiring and retaining a diverse workforce to help achieve our mission. ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: We are a proud equal opportunity employer.