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Black Hills Energy Operations Technician (UN204) in Dubuque, Iowa

Operations Technician (UN204)

Location: Dubuque, IA, United States

Job ID: 33446

Date Posted: Feb 11, 2021

Job Description

Job Specifications

The overall purpose of this position is to know and understand the principles of natural gas and distribution system to ensure safe delivery of natural gas from town border stations to the customers our company serves. Perform maintenance, repair, construction and emergency activities to ensure the safe and efficient operation of the natural gas distribution system. May be assigned to perform maintenance and repair activities, construction activities, or a combination of maintenance and construction as directed.


LOCATION:Dubuque, Iowa

  • To learn more about our locations, please visit thelocations page ( on our career website.

RESIDENCY REQUIREMENT/CALL OUT: Area 22 (20 miles from Dubuque, IA)


  • Incumbent must know and have the ability to use all various types of underground locating equipment currently in use by the company, and be able to accurately locate and mark or identify all natural gas mains, service lines and fuel lines within our distribution system.

  • Incumbent must know the layout of a natural gas distribution system within all communities served, to be able to provide emergency response to all types of natural gas emergencies, including various types of underground system leaks to structural inside gas leaks. Position is also required to respond to carbon monoxide emergencies and emergency locating of distribution system. Provide requested after hours (on-call) service as required.

  • Incumbent must know and have the ability to perform system leak survey and cathodic protection to insure system integrity, along with annual mandated system inspections to meet requirements of the companies O&M manual, Department of Transportation, regulatory, state and local governing bodies, to include proper documented reports.

  • Analyzes the local gas distribution system and recommends improvements to manager for review.

  • To know and have the ability to install, service, and routinely change out all sizes of natural gas metering devices, pressure regulators, relief valves and filters. To have the ability to read meters accurately for proper customer billing.

  • Incumbent must be able to install and assist with new construction or replacement of natural gas mains, service and fuel lines.

  • Incumbent must know and understand and have the ability to properly set, adjust and monitor various pressures used for delivery of natural gas. Pressures vary from more than 300 pounds to ounces of pressure throughout a distribution system. To know and understand the various types and sizes of material in current systems and also the various material types for replacement and new construction of a system. Materials in service are, cast iron, coated and wrapped steel or bare steel. Various types of plastic or otherwise know as P.E. pipe.

  • Incumbent must perform odorant testing to insure proper levels of odorant are maintained within the natural gas distribution system.

  • Operate and maintain Peak Shaving Plant.

  • Administration, reports, record keeping, and documentation as required in accordance with company O & M. Training, testing, and meetings.

  • Attend safety meetings and other employee training as assigned.

  • May participate in community relations activities.

  • Performs other duties, which are similar, related or incidental to this position and may work as directed, in other activities that require skills of a higher classification if qualified, as per Article 15 Section 3.


  • Must possess a valid driver’s license. Position assignment may require CDL and/or Hazmat endorsement.

  • Must live within 20 miles from the city limits of Dubuque, IA.


  • High school diploma or equivalent.

  • Must be able to possess P.E. certification.

  • Three years gas operations or equivalent work experience preferred.


  • Thorough knowledge of natural gas distribution system, policies and procedures per company O&M manual.

  • Good oral and written communications skills.

  • Ability to work outside in all weather extremes.

  • Ability to effectively communicate with customers.

  • Ability to use hand tools, test equipment, CGI /gas detectors, pressure gauges, line locators.

  • Ability to operate major equipment including trenchers backhoes, tapping and stopping devices.

  • Ability to read maps and prints, lay outs and fabricate work.

  • Ability to work/walking outside constantly lifting and digging.

  • Must be team oriented.

  • Demonstration of strong work ethic.


The mental and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Mental Requirements: Ability to understand, remember, apply oral and/or written instructions or other information, and communicate routine factual information. Ability to apply common sense in performing job functions, usually within a set of rules or guidelines.

While performing the duties of this job, the employee is continuously (67% or more) required to: stand, walk, balance, bend or stoop, crawl, work at elevated heights, maintain eye and hand coordination, maintain finger and hand dexterity, hear, rotate and extend neck, maintain body posture, reach, talk, and have visual acuity to operate machines and equipment. Employee is frequently (34-66%) required to: access low and high areas with additional equipment, ascend/descend stairs, maintain hand and foot coordination, move hands in repetitive motion, kneel, reach above the shoulder, and sit. The employee may occasionally (less than 33%) be required to: use a respirator, and sit. Employee must be able to operate job related equipment and tools. Must be able to routinely perform this work for an average of 8-10 hours per day and occasional extended hours as necessary. Must be capable of regular, reliable, and timely attendance.

Specific lifting abilities required by this job include: Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 25 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Work environment: Must be able to occasionally perform work indoors and routinely perform work outdoors in sometimes inclement weather with moderate to high noise level. Worker may be subject to hazards including variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, working in places of height, or close quarters (i.e., crawl spaces, small enclosed rooms, narrow aisles of passageways). Must be capable of occasional travel (less than 10 days per year) by automobile (as driver and passenger), commercial airlines, rental vehicles and public transportation and be able to lodge in public facilities.

This description is not intended to be an all-inclusive list of responsibilities, duties, and requirements for employees in this position. Job descriptions may and do change periodically. Where positions are covered by a collective bargaining unit agreement, the terms and conditions of the collective bargaining unit agreement will apply.

About our Company:We are a customer focused, growth-oriented utility company that is devoted to our communities. We have a mission to improve life with energy and a vision to be the energy partner of choice. Our diverse culture sparks unique perspectives, opening doors to new ideas and possibilities. Based in Rapid City, South Dakota, we have over 2900 employees and serve 1.2 million natural gas and electric utility customers across eight states (South Dakota, Montana, Wyoming, Colorado, Nebraska, Iowa, Kansas, and Arkansas).

Enjoy our Comprehensive Benefits Package:annual incentive program (based on percentage of eligible earnings), 401(k) (6% company match and up to 9% company retirement contribution), tuition reimbursement, paid time off, additional Veteran PTO, military leave differential pay, paid holidays and annual floating holidays, company paid short term and long term disability, paid maternity and paternity benefits, health and wellness program, and competitive medical, dental and vision insurance.

Candidates must successfully pass a pre-employment drug screen and background check.

Black Hills Corporation does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.

Black Hills Corporation is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or status as a protected veteran.