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Musco Lighting MCG Telecom Installation Technician in Grinnell, Iowa


Mahaska Communications Group (MCG) is currently seeking Telecom Installation Technicians in Grinnell, IA. The individuals selected for this role will be responsible for performing customer installations for MCG products. Additionally, this role will provide basic training to customers on how to use our products and services

What will you be doing?

  • Plan routes and install service drops outside structures such as (but not limited to) Cat-5e, Coax, and Fiber.

  • Plan routes and install cabling inside structures such as (but not limited to) Cat-5e, Coax, and Fiber.

  • Activation of MCG Fiber to the Home (FTTH), Digital Subscriber Line (DSL), and other technologies to provide traditional and advanced services. These services include (but not limited to) phone, high-speed data, and television within residential or business facilities.

  • Troubleshooting, Testing, and Repair of the MCG network including fiber plant and customer premise equipment.

  • Train customers on the use of installed equipment and services.

  • Help customers with technical issues after Activation.

  • Work on various assigned project tasks.

  • Other duties as assigned

    What you need to be successful

  • Formal education or experience in Telecommunication is preferred but not required.

  • Candidates must reside within 30 minutes of Grinnell and be able to participate in on-call rotation requiring response to service calls outside of normal business hours.

  • Knowledge of basic computing.

  • Knowledge of basic home construction and wiring is a plus.

  • Strong oral and written communication skills.

  • Strong organizational skills.

  • Ability to work with non-technical team members and customers.

  • Ability to follow established standards on work quality and safety.

  • Self-motivated and the ability to work well with minimal supervision.

  • Ability to work occasionally at heights up to 40’.

  • Valid Iowa Drivers License – driving to and from worksite required.

  • Ability to learn quickly and work in a fast-paced environment.

Other Special Requirements:

  • Occasionally work outside of normal business hours.