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Randstad Customer Service/ Call Center Representative in Iowa City, Iowa

Customer Service/ Call Center Representative

job details:

  • location:Iowa City, IA

  • salary:$13 - $14 per hour

  • date posted:Thursday, April 8, 2021

  • experience:Entry Level

  • job type:Temp to Perm

  • industry:Nonclassifiable establishments

  • reference:AB_3615742

  • questions:melanie.rowe@randstadusa.com9524519394

job description

Customer Service/ Call Center Representative

If you are looking for a new position as a Customer Service or Call Center Rep we have the position for you. We are looking for some great candidates to join our team in Iowa City, IA starting Monday, April 19th to come in and help our customers with account questions, upselling products or services. This is a temp to hire positon which is onsite with a full-time flexible schedule. Please send your resume directly to melanie.rowe@randstadusa.com for consideration and I will call you directly to get you started in the hiring process.

Responsibilities

Answer incoming calls

Inside sales calls

Provide high quality customer service

Be able to navigate multiple software systems and type 35 wpm

Answer questions on immunization availability, take insurance information and answer questions on the process

Must be able to pass BG study and speak and read English.

Also looking for bilingual spanish speakers

Able to sit for upto 8 hours a day in front of a computer

Skills

  • Follow-up

  • Active Listening

  • Adapting to Change

  • Typing Skills

  • Basic Software Skills

  • Telephone Etiquette

  • CRM

  • Customer Service

  • Call Center

  • Call Center Support

Education

  • High School (required)

Qualifications

  • Years of experience: 1 year

  • Experience level:Entry Level

Shift: First

Working hours: 8 AM - 5 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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