Pearson Senior Software Quality Analyst in Iowa City, Iowa

Senior Software Quality Analyst


At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it’s one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology — and each other to surpass these boundaries — we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small.

The Program Validation Senior Software Quality Analyst must quickly learn and assimilate new information, employ the appropriate level of tact and diplomacy needed for maintaining a cooperative relationship with internal partners, ensure professional and effective communication (verbal and written) with both technical and non-technical people at all times, whether related to participation in project meetings, problem reporting, status of assigned projects, or resolving issues with internal customers, business units, developers, or effectively coordinating testing efforts with other areas.

The PV Senior Software Quality Assurance Analyst owns the testing and validation efforts of assigned legacy and PearsonAccessNEXTprograms including appropriate integration with client-server technologies, and is responsible for the following activities:

  • Interface with various members of technology including PTMs, ITPMs, business analysts, data analysts, and developers to ensure on-time delivery of software validations

  • All testing activities for assigned programs

  • Accountable for on-time completion of assigned tasks.

  • Understand and analyze requirements for completeness and testability, including summarize testing statuses, risk, and issues

  • Create test plans, test cases & documented processes based on project documentation

  • Define and create test data

  • Execute manual and/or automated test cases to ensure program administration functionality meets specification for new and incremental product delivery consisting of software, configuration and metadata

  • Conduct verification activities including execution and evaluation of automation tools

  • Document, communicate, and track software defects through the issue tracking system

  • Support research, analysis, and regression testing during production issue resolution

  • Provide regular status of testing results

  • Ensure traceability between requirements and test cases

  • Review testing artifacts for accuracy and completion

  • Ensure PV process adherence through project lifecycle and auditing

  • Research and provide feedback to management on production issues.

  • Support root cause analysis and future preventative action plans, if appropriate

  • Coordinate build artifacts and deployment communication for incremental software releases

  • Interface with project development members to assist with solving quality risks

  • Provide estimates for delivery planning

  • Approve software and configuration change requests

  • Coordinate resource coverage during planned absences

  • Identify inefficiencies, research and recommend solutions, and implement resolutions

  • As assigned, identify, document, and implement department standards and procedures

  • Mentor, coach, and train junior team members

  • Apply continuous effort to acquire knowledge of various applications to gain proficiency


  • Minimum of a Bachelor's degree in MIS, Computer Science, and Mathematics, other related technical degree or equivalent work experience. Master's degree preferred

  • Minimum of 5 years experience in computer software development or software testing

  • Knowledge of overall SDLC, including build artifacts and deployment topologies

  • Able to lead a group of individuals (both onshore & offshore) to achieve desired results on a variety of short/long term programs

  • Demonstrated ability to produce high-quality testing artifacts and give direction on test preparation standards across multiple programs

  • Proven ability to execute test cases and log/track defects to ensure functionality meets software and customer specifications as well as resolve issues in execution

  • Demonstrated customer focus and team interaction for multiple programs

  • Proven ability to identify and solve difficult problems independently

  • Demonstrated skill of using appropriate and effective communication (both written & oral) to various audiences including management

  • Proven ability to estimatFe work, manage individual tasks, and provide detailed instructions for other's tasks against published milestones

  • Proven ability to identify, recommend option(s), and implement improved testing processes and procedures within team

  • Advanced understanding of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Visio) and test management, requirement and documentation tools (QASymphony qTest, Jira, Confluence, etc.)

  • Demonstrated ability to identify and track personal career growth plan and coordinate of team's training needs

  • Proven Applied knowledge of all prescribed systems, databases, processes and documentation methods and tools for requirement traceability, data creation and validation including but not limited to: PearsonAccessNEXT, qTest Manager, Jira, Confluence, DCT, Jenkins, SAS Enterprise Guide, Quality Monitoring Application, QTI Response Generator, ODM, SQL, NoSQL, Robomongo, CAWA

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.

Primary Location: US-IA-Iowa City

Work Locations: US-IA-Iowa City-2510 North Dodge 2510 North Dodge Street Iowa City 52245

Job: Technology

Organization: Assessments School

Employee Status: Regular Employee

Job Type: Standard

Shift: Day Job

Job Posting: Jul 12, 2018

Job Unposting: Ongoing

Schedule: Full-time Regular

Req ID: 1810091

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled