Midwest One Bank Personal Banker in Iowa
As a Personal Banker, is responsible for developing and maintaining relationships with customers and prospects by providing financial advice and solutions based on their individual needs. Identifies opportunities to connect customers with other business lines to strengthen the relationship. Performs in a leadership role to assist less experienced Bankers in their development or to meet and resolve customer needs. Actively participates in proactive customer outreach initiatives and community events. May assist with operational duties, including banking transactions, and may fill in at various locations as requested.
I dentifies customer needs by asking open ended questions to recommend and open appropriate deposit accounts for consumer and business ownerships, and related retail services.
Originate and process consumer loan applications; handles loan closings and collection activities.
Participates in customer outreach initiatives and campaigns to achieve sales goals
Actively uses bank technology to track related activities and progress towards goals
Proactively identifies and makes referrals to other business lines and connects customer to the appropriate employee
Performs necessary tasks to establish and/or update accounts, and services.
Embraces leadership opportunities within the branch by
Acting in a leadership capacity when Manager, ARM, or Senior Banker is not available (including resolution of difficult or upset customer situations)
Assisting with sales skills development activities
Assisting others with complex consumer, fiduciary, or business ownership accounts and relevant services
Volunteers for community organizations and participates in community events
May provide support and act as a backup for operational duties and banking transactions and will adhere to all processing and balancing requirements
Performs other responsibilities based on branch traffic and needs
Other duties may be assigned.
Associates degree or equivalent combination of education and related work experience.
T wo-years college or technical school; and one-year related experience and/or training; or equivalent combination of education and experience.
Must have demonstrated proficiency with Microsoft Office applications with emphasis on Outlook, Word, and Excel as well as proficiency with various internal banking software to perform job duties. All associates are responsible for the knowledge and application of banking laws, rules, and regulations, prescribed practices, and ethical standards that are applicable to their position.May be required to register with the NMLS and submit to a criminal background check.
Benefits Package Yes - Full Time Package
Location : Address 258 East Burlington Avenue