Iowa Department of Administrative Services Communications Center Specialist 2 in Johnston, Iowa

Communications Center Specialist 2

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Communications Center Specialist 2

Salary

$38,875.20 - $57,345.60 Annually

Location

Johnston - 50131 - Polk County, IA

Job Type

Full-time

Agency

595 Iowa Department of Public Safety

Job Number

19-01585

Closing

1/30/2019 11:59 PM Central

LinkedIn Tag

#LI-DNP

Point of Contact

Steve Ward at ward@dps.state.ia.us

  • Description

  • Benefits

  • Questions

Job Description

Candidates are encouraged to also apply to 19-01583- Communications Center Specialist 1. Candidates will only be considered for the individual requisition(s) that they have applied for. The decision to apply for 19-01583- Communications Center Specialist 1 will not affect whether or not a candidate is considered for this requisition.

This position will elicit information from private citizens and state and federal agencies via telephone lines and forward it to the proper personnel. The successful candidate will monitor equipment comprised of computerized switching system, isolate system problems and notify repair services.

Receive road condition data from other communications centers and enter the information in the computer system for agencies, state and nationwide; receive, transmit and monitor messages from/or between state, county and municipal law enforcement or emergency services through operation of two-way radio, telephone and communication computer system; obtain confidential criminal records and traffic safety information from the IOWA System for state and local law enforcement officers; elicit from callers the type of assistance needed and notify appropriate enforcement officials or emergency services; maintain contact with investigation officers by monitoring messages to alert other officers of suspected violence against officer involved.

Ability to pass a thorough background investigation conducted by the Department of Public Safety. Ability to pass a physical and psychological evaluation provided by the Department of Public Safety which includes normal hearing with a loss not exceeding a twenty-five decibel average in either ear at 500, 1000, 2000 and 4000 cycles, vision corrected to 20/20 and normal speech.

Minimum Qualification Requirements

Two years of full-time (or equivalent part-time) experience as a Communications operator, dispatcher, or radio operator in a city, county, state, federal, commercial or industrial communications center;

OR

any equivalent combination of education and experience on the basis of one year of full-time experience equals 30 semester hours of college level course work in law enforcement or a related field with a maximum substitution of two years;

OR

employees withcurrentcontinuous experience in the state executive branch that includes experience equal to 12 months of full-time work as a Communications Center Specialist 1 shall be considered qualified.

For additional information, please click on thislink to view the job description.

Join Us!

Whether it's caring for those in need, making highways safer, or improving agriculture production, the work that we do matters to the people of Iowa.

We take our responsibilities and the public trust very seriously. We are committed to delivering the services that matter most to the people of Iowa. If you have the skills, the commitment and the desire to make a difference, then we invite you to explore the career opportunities available with the State of Iowa.

CareerChoices

State government is one of the largest employers in Iowa, and also one of the most diverse. From state trooper to nurse to engineer, the state offers a wide variety of career opportunities.

Benefits

The state offers paid vacation, sick time and holidays, a defined benefit retirement plan, health, dental, vision, and long-term disability insurance along with flexible spending accounts. For more information, please visit the executive branch employee benefits website.

The State of Iowa is committed to providing an outstanding employment experience. Check out thisBenefits Beyond the Paycheck brochure.

01

Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability?

Please read all questions and answers thoroughly and make sure you understand them completely.Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question.Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.

  • Yes - I understand and agree.

  • No

02

PLEASE READ CAREFULLY

Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?

  • No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

  • Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

03

How many years of experience do you have of full-time (or equivalent part-time) experience as a Communications operator, dispatcher, or

radio operator in a city, county, state, federal, commercial or industrial communications center?

  • I do not have any experience as a Communications operator, dispatcher, or

radio operator in a city, county, state, federal, commercial or industrial communications center

  • Less than two years of full-time (or equivalent part-time) experience as a Communications operator, dispatcher, or radio operator in a city, county, state, federal, commercial or industrial communications center

  • Two years or more of full-time (or equivalent part-time) experience as a Communications operator, dispatcher, or radio operator in a city, county, state, federal, commercial or industrial communications center

04

How many years do you have of a combination of of college level course work in law enforcement or a related field AND/OR experience as a Communications operator, dispatcher, or

radio operator in a city, county, state, federal, commercial or industrial communications center? 30 semester hours of college level course work in law enforcement or a related field equals one year of experience,

  • I do not have any of the combined education and/or experience

  • Less than two years of the combined education and/or experience

  • Two years or more of the combined education and/or experience

05

Are you a current State of Iowa employee - executive branch? IF YES - How many months of experience do you have in the classification of Communications Center Specialist 1 for the State of Iowa?

  • I am not a current State of Iowa employee

  • I do not have any experience in the classification of Communications Center 1 for the State of Iowa

  • Less than 12 months of experience in the classification of Communications Center 1 for the State of Iowa

  • Twelve months or more of experience in the classification of Communications Center 1 for the State of Iowa

Required Question

Agency

State of Iowa

Agency

595 Iowa Department of Public Safety

Address

215 E 7th StDes Moines, Iowa, 50319

Website

http://www.dps.state.ia.us/index.shtml

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