SHAZAM Computer Monitoring Marvel - Night Shift (Computer Operator) in Johnston, Iowa

Computer Monitoring Marvel - Night Shift (Computer Operator)

Location:Johnston, IA

Job Code:372

of openings:1

Description

6:45 p.m. – 6:45 a.m.

Are you working too many hours? Are you growing tired of the five or six day work weeks? Are you weary of always being on call? How does a three day work week sound? How about having more scheduled days off then on? Would you like working in a small team environment that is responsible for monitoring the financial heartbeat of the Mid-West? We offer the opportunity to work with some of the most technical advanced equipment in the industry and after your initial training, you will be capable of overseeing and assisting with EFT transactions alongside the financial institutions in 30 states. So, why don’t you toss that pager away and try rewarding yourself with an excellent career opportunity at SHAZAM as a Computer Operator.

When you join SHAZAM, you will be joining an independent, well managed organization that offers small company feel with big company benefits. Our employees enjoy some of the finest facilities within a fast paced, dynamic and growing industry that continually challenges our team to meet and/or exceed our customer’s needs.

Job Duties

Operates ITS computer systems and monitors their performance by means of a system consoles, on-line terminals and various system monitors. Ensures that all input data and files are exchanged correctly in-order to maintain production schedules and accurate. Monitors console messages for errors and reacts according to available system documentation. Observes system scheduling tools to determine jobs are flowing correctly. Analyzes potential problems, takes corrective action if possible or escalated for assistance from on-call support staffs where problem solutions are not apparent. Contacts customers, either internal or external or service vendor in a timely manner to inform them of problems with their terminal, CAS file, DPC, job, program, or other related problem. Maintains records required to supplement console logs, including problem documentation and actions taken, file identification, and similar data. Performs procedures required for system backups and distribution to off-site storage location. May also be required to attend to system needs at ITS’ disaster recovery location.

You will be expected to train alongside our senior operations team and quickly learn and adapt to our business requirements. Once training has completed you will be among a chosen team that will allow you a three day on, four day off schedule the majority of the year. Within months you will be monitoring the HP computer system and accurately recording and validating internal and external job logs and hardware check lists.

The Strength of SHAZAM

SHAZAM’s an independent company in the thriving financial services industry. We offer a dynamic, fast-paced work environment where you'll be challenged and rewarded for your achievements. Our employees’ professional growth and development is top priority, and you’ll be surrounded by talented individuals and postured to make a real difference in the company.

As a team member at SHAZAM, you’ll be an essential part of our mission as we work together strengthening community financial institutions. We’re a trusted partner to our valued customers providing answers, choice and innovation with an impeccable level of customer service — a level unmatched in the industry.

And here’s the best part. We’re a national company that offers a small-company feel, a cultural balance that’s hard to come by but very real at SHAZAM. As an employee here, you’ll get to know everyone from the front line to the CEO, and be a part of a highly collaborative work environment.

Benefits

Join SHAZAM and be a part of a motivated and vibrant group of people. We offer highly competitive salary packages and attractive benefits:

  • Comprehensive benefits package including medical, dental, and vision, plus flexible spending accounts

  • Retirement plan, plus financial planning assistance

  • Vacation, sick leave, volunteer time off, and paid holidays

  • Educational assistance

  • Casual dress

  • Wellness programs, on-site fitness center and fitness reimbursement

  • Life insurance and disability plans

  • Employee rewards, recognition programs and employee referral program

  • Flexible hours

  • Two state-of-the-art facilities with secure building access and free on-site parking. (Johnston office is located in a greenbelt area).

AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

PROTECTED VETERANS AND INDIVIDUAL WITH DISABILITY

Visa Sponsorship:

This position is not eligible for sponsorship for work authorization by ITS, Inc. Therefore, if you will require sponsorship for work authorization now or in the future, we cannot consider your application at this time.

If you’re interested in this position, click theApply for this Positionbutton below to apply online.