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HEARTLAND FAMILY SERVICE Case Manager III - Heartland Housing Connections RRH (Winter C19 Response) in OMAHA, Nebraska

At Heartland Family Service, we are committed to building a culture that is trauma informed and values and celebrates diversity and inclusion. We believe this allows for better service delivery and innovation, as it encourages our employees to bring various experiences and uniqueness to the workplace.Trauma Informed Care is an approach to engaging people with histories of trauma that recognizes the presence of trauma symptoms and acknowledges the role that trauma has played in their lives. Trauma Informed Care also acknowledges the effects ofworking with trauma survivors on our workforce and seeks to build collaborative and supportive working environments and relationships.If you believe in our mission of creating healthy families and communities, and like a fast pace, collaborative and team-oriented environment, then Heartland Family Service is the agency for you.SUMMARY DESCRIPTION OF WORKThis position will work closely with the entire Winter Plan project team to implement and refine a highly effective approach to addressing homelessness in the Omaha + Council Bluffs Continuum of Care, resulting in more people receiving real-time support to avoid entering the homeless system, or to rapidly exit the homeless system to a safe housing situation.This position will provide case management and coordination services to individuals and families who are experiencing homelessness in Douglas, Sarpy and Pottawattamie counties. Services are aimed at helping participants develop a plan to obtain permanent housing as quickly as possible. This position supervises staff whose work is conducted at identified non-congregate shelter locations and in collaboration with partner agencies that provide emergency housing services.Professionals at this level have excellent communication skills with clients, co-workers and community entities. Specific project, program or outreach responsibilities may occur at this level. Experience in case management and/or crisis counseling is preferred.Work Schedule: Monday through Friday , 8:30 a.m. to 5:00 p.m. with some mornings and evenings.Essential Duties and Responsibilities*Coordinate with emergency shelters and other homeless service providers to identify and locate clients*Complete enrollment/intake on eligible clients*Complete a comprehensive assessment and assist clients in the identification of strengths, needs and goalsDevelops an individualized service plan in cooperation with the client, include a plan to find permanent housing and address barriers to housing. Monitor and evaluate participant progress*Provides problem solving and crisis intervention services to empower clients to develop self-sufficiency*Assist in verifying and documenting the participants homeless status and completing housing applications*Provide linkages to mental health, substance abuse or appropriate medical services in order to obtain necessary documentation for housing placement*Process requests for one-time financial assistance, as available, to assist in acquiring housing*Assist with street outreach efforts as needed to support the team*Participate in weekly case reviews with team members and supervisor*Attend weekly community wide Case Conferencing meetings and provide updates relevant to housing placement for assigned clients*Responsible for maintaining comprehensive, accurate service records for all clients*Ensure required information is collected, entered prescribed formats, and reported in a timely manner with the Homeless Management Information System.*Provides program information and referral services to clients and homeless service providers.*Demonstrates knowledge of current community, HFS programs, MACCH community partners and resources to meet client needs, including providing connections to: mainstream benefits, income support services and Integrated Health Home services.*Utilizes trauma-informed care, person centered and culturally competent principles in providing services to clients.*Work is completed in non-c