Staples Program Administrator in Orange City, Iowa
Staples is business to business. You’re what binds us together.
While you may know Staples as the world’s leading office supply company, Staples Promotional Products – a division of Staples – is a national leader in the promotional products and apparel industry and manufacturer and supplier of customer identified caps, garments, and advertising specialty items.
Responsible for working closely with the Program Manager and the Field Account Executive to coordinate the implementation of managed programs and to communicate the program requirements at a detail level. Support Account Services Managers & Art Directors in the development & execution of all program/client collateral and web initiatives.
Maintain ongoing knowledge of internal systems & processes
Address operational procedures relative to client requirements
Work with the team in responding to internal & external client requests during the development of projects
Communicate information relevant to catalog production to internal support departments
Complete assembly of program paperwork
Logistical coordination to assist the Account Services Manager & Art Director while tracking down open questions
Database population, copy editing, product sorting, department product sync
Track down samples, package & execute logistics
Media Bank image management
Development and distribution of client related and internal reporting needs
Coordinate proofing and proof routing
Assist with site sale prep & kitting fulfillment projects
General Admin duties and other duties as assigned
Ability to promote and maintain a positive work environment in a manner that mirrors Staples core values
Ability to make sound and timely decisions with the information available
Ability to organize, prioritize and handle multiple work assignments
Excellent problem solving, troubleshooting and decision making skills
Strong written and verbal communication skills; ability to effectively communicate with all levels of internal & externalcustomers
Ability to maintain a high level of organization and attention to detail
Key Performance Indicators:
- Consistent on time and accurate completion of projects and task related items
- High School Diploma or equivalent combination of education and experience
2-4 years of related experience
Strong “business” communication skills, both written and verbal, and the ability to effectively communicate with all levels of internal and external stakeholders and support functions
Maintain a high degree of professional acumen while developing skills in salesmanship and managing difficult relationships
Strong ability to balance multiple projects simultaneously and meet required deadlines
Strong demonstrated project management skills; formal training desired
Emerging skills in the area of “strategic business sense”, including marketing strategy, pro-active ideation, profitability awareness and analytical skills
Requires a self-motivated and energetic personality
Flexibility to travel when necessary based on account needs
Solid PC skills (Word, Excel, PowerPoint)
Interested in joining the team? Check out our perks and benefits !
Staples believes Inclusion is a verb and we encourage diversity of thinking and ideas as well as backgrounds and experiences. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
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