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Staples Program Administrator in Orange City, Iowa

Program Administrator

Staples is business to business. You’re what binds us together.

While you may know Staples as the world’s leading office supply company, Staples Promotional Products – a division of Staples – is a national leader in the promotional products and apparel industry and manufacturer and supplier of customer identified caps, garments, and advertising specialty items.

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Job Summary:

Responsible for working closely with the Program Manager and the Field Account Executive to coordinate the implementation of managed programs and to communicate the program requirements at a detail level. Support Account Services Managers & Art Directors in the development & execution of all program/client collateral and web initiatives.

Primary Responsibilities:

  • Maintain ongoing knowledge of internal systems & processes

  • Address operational procedures relative to client requirements

  • Work with the team in responding to internal & external client requests during the development of projects

  • Communicate information relevant to catalog production to internal support departments

  • Complete assembly of program paperwork

  • Logistical coordination to assist the Account Services Manager & Art Director while tracking down open questions

  • Database population, copy editing, product sorting, department product sync

  • Track down samples, package & execute logistics

  • Media Bank image management

  • Development and distribution of client related and internal reporting needs

  • Coordinate proofing and proof routing

  • Assist with site sale prep & kitting fulfillment projects

  • General Admin duties and other duties as assigned

Qualifications :

Basic:

  • Ability to promote and maintain a positive work environment in a manner that mirrors Staples core values

  • Ability to make sound and timely decisions with the information available

  • Ability to organize, prioritize and handle multiple work assignments

  • Excellent problem solving, troubleshooting and decision making skills

  • Strong written and verbal communication skills; ability to effectively communicate with all levels of internal & externalcustomers

  • Ability to maintain a high level of organization and attention to detail

Key Performance Indicators:

  • Consistent on time and accurate completion of projects and task related items

Education/Experience Equivalent:

  • High School Diploma or equivalent combination of education and experience

Preferred:

  • 2-4 years of related experience

  • Strong “business” communication skills, both written and verbal, and the ability to effectively communicate with all levels of internal and external stakeholders and support functions

  • Maintain a high degree of professional acumen while developing skills in salesmanship and managing difficult relationships

  • Strong ability to balance multiple projects simultaneously and meet required deadlines

  • Strong demonstrated project management skills; formal training desired

  • Emerging skills in the area of “strategic business sense”, including marketing strategy, pro-active ideation, profitability awareness and analytical skills

  • Requires a self-motivated and energetic personality

  • Flexibility to travel when necessary based on account needs

  • Solid PC skills (Word, Excel, PowerPoint)

Interested in joining the team? Check out our perks and benefits !

Staples believes Inclusion is a verb and we encourage diversity of thinking and ideas as well as backgrounds and experiences. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

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