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Kforce Technical Support Analyst in Orleans, Iowa

Kforce has been retained by our client to assist them in hiring a Technical Support Analyst for their Orleans location in Iowa. This is a full-time salaried position with a competitive base salary and a comprehensive benefits package. Relocation package available for someone willing to relocate!This role is mainly Desktop Support but basic hardware server and networking trouble shooting is important as well.The Technical Support Analyst will be responsible for the day-to-day support for end-users both on-site and remotely. This position will also be responsible for installation, deployment and support of desktop/laptop/mobile devices/peripheral devices hardware and software. Responsibilities may also include some server support and management of local network LAN. * Associate's degree or equivalent from two-year College or technical school; or two years related experience and/or training; or equivalent combination of education and experience * A Certification and/or Microsoft MTA/MCDST/MCP Certification preferred * Excellent experience with Windows 7/10, Office 365, Active Directory, TCP/IP and PC hardware troubleshoot * Ability to troubleshoot and resolve problems in a technical, team-oriented environment, demonstrate customer empathy, good customer diplomacy skills, and problem ownership * Excellent customer service skills * Exposure to SQL Server and SharePoint desirable Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.Compensation Type:Years