Aston Carter Customer Service Representative in Urbandale, Iowa
Take incoming calls from members
Take payments and answer member account information
Navigate tools and resources to properly address member inquiries
Maintains high level of service with members and meets performance targets
Maintains composure and demonstrate a calm, professional position while adapting to difficult situations
Participates in product and procedure training in classroom, on the job training, and reviews all available manuals and resources to acquire and increase product knowledge
12:00-8:30 shift - must work 1 day on the weekend either Saturday and Sunday
Additional Skills & Qualifications:
Use of standard office equipment
Attention to detail
Strong analytical thinking skills
About Aston Carter:
Aston Carter is a distinguished global provider of recruitment and staffing services to companies requiring highly specialized business professionals. As a Best of Staffing® Client and Talent leader, Aston Carter has an unrivaled commitment to delivering first class service to clients and business professionals across a variety of disciplines, including Accounting and Finance as well as Governance, Risk and Compliance. With more than 60 offices across Europe, Asia Pacific and North America, Aston Carter provides local, regional and global expertise to drive value and meet our customers' unique needs. Aston Carter is a division of Aerotek. Aerotek is an operating company of Allegis Group, a global talent solutions provider.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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