Waverly Health Center Admissions Representative 1.0FTE, 1st/2nd shift in Waverly, Iowa
FTE: 1.0FTE, 1st/2nd shift PRIMARY FUNCTIONS
Responsible for identification of patients, registration for hospital services, creation of the electronic medical record and financial data and direction of patients to service areas. Operates hospital switchboard and paging systems. Serves as a resource for patients and visitors to the facility.
Education, Experience, and Training
High school diploma or equivalent.
Previous experience in Patient Registration/Admissions preferred.
Minimum of two years customer service experience preferred.
Health insurance knowledge preferred.
Must demonstrate problem solving abilities and high attention to detail.
Excellent typing skills with a strong degree of accuracy
Strong organizational skills.
Strong oral and written communication skills.
Strong computer knowledge and skills with experience navigating between multiple systems simultaneously.
Ability to learn and navigate computer systems including the online training modules, the employee timesheet and the performance appraisal system. Job specific systems are also required.
Able to read, speak, and write fluent English.
Sitting – Approximately 60% of shift.
Walking – Approximately 40% of shift.
Lifting – Not a requirement.
Twisting – Not a requirement.
Bending – Infrequent.
Squat/Kneel – Infrequent.
This institution is an equal opportunity provider and employer. If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at https://www.ascr.usda.gov/filingprogram-discrimination-complaint-usda-customer, or at any USDA office, or call (866) 632-9992 to request the form. You may also write a letter containing all of the information requested in the form. Send your completed complaint form or letter to us by mail at U.S. Department of Agriculture, Director, Office of Adjudication, 140