The Iowa Clinic Care Manager (Full-Time) in West Des Moines and Ankeny and Waukee and Urbandale and Johnston and Indianola and Altoona, Iowa
Care Manager (Full-Time)
Quality/Care ManagementWest Des Moines and Ankeny and Waukee and Urbandale and Johnston and Indianola and Altoona, Iowa
The Iowa Clinic is looking for a compassionate, hard-working candidate that is driven to provide excellent care to our patients! A Care Manager at The Iowa Clinic ensures delivery of high quality, cost effective care and utilizes health management programs and resources within the structure of patient-centered medical home.Strong clinical background required. RN required. Case Management certifications preferred.
Essential FunctionsHigh Risk Patient Management:
Collaborate with the provider, healthcare team, and patient/family to evaluate current health status, develop a patient specific care plan to reduce barriers, promote education and self care, secure needed health care and community resources, and avoid inpatient admissions and emergency department visits. Ensure care plan consistency across providers.
Communicate with patients regularly to counsel on disease related symptom management, address compliance with care plans, and advise patients on lifestyle choices to improve prognosis.
Proactively connect patients to Payor and community health management resources and programs, as patient needs require.
Verify chronic disease conditions are listed accurately in EMR, enter chronic disease conditions accurately in EMR.Transitions of Care:
Provide follow up on inpatient admissions and emergency department vists; working collaboratively with the provider and healthcare team to establish plan of care post discharge, including follow up appointment in the clinic to prevent unnecessary readmissions/visits.
-Tracks quality outcome results for defined population, and shares the results with stakeholders, including the provider, healthcare team, and TIC leadership. Completes chart audits on all patients in the defined population, identifying opportunities for care. Shares the results of the chart audits and care opportunities with the provider, healthcare team, clinic leadership.
-Collaborates with providers, clinic staff and clinic leadership to identify needs and resolve day to day issues. Serves as a liaison between payors and the provider.
Why Work at The Iowa Clinic?
At The Iowa Clinic, our physicians and employees are our most valued resource and the differentiator in the service and care we provide. By applying customer service core values of friendliness, respect, ownership, service excellence and teamwork, we create a work environment where each individual can contribute and excel.
The Iowa Clinic values the diversity and unique skills and talents of each individual and strives to create a workplace that supports and develops its people. The Iowa Clinic is locally owned by doctors living and working in our communities. That means decisions about patient care are determined by you and your physician, not someone else. We are proud that our 250+ healthcare providers consistently rank top in quality and outcomes as recognized by Iowa’s largest health insurer.
We also offer competitive benefits – including one of the most generous 401(k) employer profit sharing programs in the metro!