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Drury Hotels Assistant General Manager in West Des Moines, Iowa

Rise. Shine. Work Happy.

SO MUCH MORE

Property Location:

5505 Mills Civic Parkway - West Des Moines, Iowa 50266

Basic Function
Responsible for assisting the General Manager by providing cooperative leadership and managing processes to ensure the hotel meets and maintains all Company expectations in regard to Quality, Service, Profit, and Teamwork.  Assist in promoting, developing and maintaining a work environment that provides an exceptional +1 Service experience for both team members and guests. Assist with operating the hotel within an approved annual operating budget.  Assists in ensuring Drury Hotels policies and procedures are consistently communicated and followed.  Maintains a high standard of integrity, service, and hospitality at all times with team members, customers and co-workers.

General Knowledge, Skill and Ability
Requires a knowledge of business leadership etiquette, principles and practices. Requires the ability to speak English and communicate clearly and effectively, both orally and in writing. Effective communication includes the ability to handle team member and guests issues with finesse and professionalism. Requires ability to relate and interact with people in a warm, friendly and professional manner. Requires solid proficiency in computer skills, composition of letters and reports, and a keen attention to detail. Requires the ability to handle multiple tasks simultaneously and efficiently.  This position requires some travel.

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ABOUT DRURY HOTELS

Drury Hotels Company is a Missouri-based, family-owned and operated hotel system with more than 150 hotels in 27 states. Founded in 1973, Drury Hotels has been recognized by the J.D. Power 2020 North America Hotel Guest Satisfaction Index Study. The recognition marks Drury’s 15th consecutive guest-satisfaction award and sets a record for most consecutive wins in the J.D. Power travel and hospitality category.

The J.D. Power 2020 North America Hotel Guest Satisfaction Index Study is based on responses gathered between June 2019 and March 2020 from 37,843 guests in Canada and the United States who stayed at a hotel in North America between May 2019 and March 2020. Click here for the J.D. Power press release, which includes rankings for all hotels

Drury Hotels is an equal opportunity /affirmative action employer. If you require an accommodation in order to view or apply to open positions or for any other part of the application or employment process, please call 888-324-1897 or email recruiting@druryhotels.com.

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