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Wells Fargo Business Risk and Control Associate in West Des Moines, Iowa

Job Description

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as 'Personal Cell' or 'Cellular' in the contact information of your application.

At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Consumer Lending

Wells Fargo's Consumer Lending businesses empower millions of customers to achieve their dreams every day. Whether it's buying a home, purchasing a car, funding a significant purchase, or making important daily credit card purchases, Consumer Lending provides important credit products and services that help our customers succeed. The group includes Home Lending, Auto, Credit Cards, Retail & Merchant Services, Personal Lending, Consumer Lending Control, and Consumer Lending Shared Services.

The Consumer Lending team partners with other businesses across Wells Fargo to create and deliver transformational experiences that help customers gain access to credit. The vision for the Consumer Lending business is to leverage technology and data to make it simple for customers to easily access credit when and where they need it. Consumer Lending serves customers across the country through our distribution network of more than 5,300 retail banking branches and Home Lending offices as well as online and digital channels.

The Business Risk and Control Associate is responsible for developing, implementing, and monitoring a risk-based program to identify, assess, and mitigate any operational risk that arises from inadequate or failed internal processes, people, systems, or external events, while maintaining a balance between risk mitigation and operational efficiency.

Key duties and responsibilities of this position include, but may not be limited to:

  • Provide oversight to an operational risk program.

  • Work with assigned business units and provide operational risk expertise and consulting for projects and initiatives with moderate to high risk.

  • Provide senior-level support for systems security-related issues.

  • Develop testing strategies and methodologies; evaluate the adequacy and effectiveness of policies, procedures, processes, systems, and internal controls; analyze business and/or systems changes to determine impact; identify and assess operational risk issues and assign risk ratings consistent with established policy standards.

  • Consult with business to develop corrective action plans and effectively manage change.

  • Identify training opportunities; may design/coordinate the development of training materials and deliver training.

  • Report findings and draft recommendations to mitigate risk to operational risk and business line management.

  • Coordinate production of periodic operational risk performance reports for senior management, including trend analysis and recommended strategies.

Required Qualifications

  • 2+ years of experience in risk (includes compliance, financial crimes, operational risk, audit, legal, credit risk, market risk, IT systems security, business process management demonstrated through work or military) or 1+ year in the foregoing or financial services industry and a BS/BA degree or higher in business or a related field

Desired Qualifications

  • Intermediate Microsoft Office skills

  • Excellent verbal, written, and interpersonal communication skills

  • Strong analytical skills with high attention to detail and accuracy

  • Ability to interact with all levels of an organization

Other Desired Qualifications

  • Agile Governance Tool (AGT) experience

  • Vendor Management experience

  • Customer Complaints Resolution experience

  • ECaR, UW, and other Consumer Banking SOR experience

  • Exceptional critical thinking skills, specifically with the ability to continually learn complex line of business processes and then assess for effectiveness, unmitigated risk, and opportunities for enhancement

  • The ability to demonstrate outstanding writing in a risk management capacity when reporting results of process reviews

  • The ability to identify and document risks and controls in a process

  • The ability to influence and negotiate with senior management and their staff

  • An understanding of both operational and compliance risks and controls within business processes

  • Demonstrated experience in business process analysis and development of structured process

  • Prior experience with a demonstrated understanding and working knowledge of Operational Risks and Controls

  • Strong communication skills, both verbal and written, with the ability to tailor messages based on the audience

  • Process Management and Project Management skills

Job Expectations

  • Ability to travel up to 10% of the time

Street Address

IA-West Des Moines: 7000 Vista Drive - West Des Moines, IA


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Company: Wells Fargo

Req Number: 5556750

Updated: 2020-11-23 22:18:41.983 UTC

Location: West Des Moines,Iowa