National Vision Contact Lens Manager in West Des Moines, Iowa
What would you do? – The Specifics * Greet customers in a friendly manner and ensure high quality customer service. * Instruct customers on insertion and removal of contact lenses according to company protocol. * Provide contact lens patients information on the care and maintenance of their new contact lens. * Accurately and completely enter contact lens orders in the POS system. * Promote sales of the Eye Care Club. * Ensure all customer paperwork is completed accurately to prevent cash overage/storage. * Assist in dispensing eyeglasses and contact lenses to customers, where applicable by law. * Manage contact lens supplies. * Ensure all company portal functions are done accurately on a daily basis, which includes; appointment scheduling, rebooks, confirmation call backs, training assessments, store tasks and questions from managed care and the labs etc. * Are you the right fit? – The Suitable Talent* * Retail and/or Optical experience is preferred. * Strong customer service skills. * Able to give instruction in a clear and concise manner to customers. * Ability to learn optical knowledge. * Effective interpersonal skills. * Excellent organizational skills. * Detailed oriented. Must be able to accurately transcribe words and numbers. * Multitasking and time-management skills. * Professional attitude and appearance. What are the benefits? National Vision offers a competitive benefits package including Health and Dental Insurance, 401k with company match, Flex Spending Account, Short Term and Long Term Disability Insurance, Life Insurance, Paid Personal Time Off, and much more. Please see our website www.nationalvision.com to learn more.