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Randstad Customer Service Specialist in West Des Moines, Iowa

Customer Service Specialist

job details:

  • location:West Des Moines, IA

  • salary:$13 - $15 per hour

  • date posted:Wednesday, September 16, 2020

  • experience:Entry Level

  • job type:Temp to Perm

  • reference:AB_3464042

  • questions:amanda.carnahan@randstadusa.com515-318-6892

job description

Customer Service Specialist

Randstad is partnering with a large financial company in Des Moines to hire Customer Service Specialists to join their expanding team. This position is temp to hire, typically leading to permanent employment within 3 to 5 months for the right candidates!

Some skills testing is required for consideration, so apply today to get the conversation started! Apply here or email a resume to amanda.carnahan@randstadusa.com.

Responsibilities

-Verification of employment by outbound calling

-Quickly responding to inquiries.

-Showing empathy and a quick response to help the customer.

-Providing expertise to client's customer base as needed.

-Follow corporate guidelines and metric expectations daily.

Skills

  • Customer Service

  • Telephone Etiquette

  • Typing Skills

  • Basic Software Skills

  • Basic Computer Skills

  • Verbal Communication

  • Analytical Thinking

  • Responsiveness

  • Active Listening

  • Empathy

Education

  • High School (required)

Qualifications

  • Years of experience: 0 years

  • Experience level:Entry Level

Shift: Second

Working hours: 10:30 AM - 8 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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