PALMER GROUP Customer Service Specialist in WEST DES MOINES, Iowa

Palmer Group is working with our downtown Des Moines client in their search for Customer Service Specialists. Duties include answering a high volume of calls, interacting with customers regarding sales and inquiries, and giving clear and efficient information. If you are a customer-focused professional with years of experience, apply now!Responsibilities:Answer a high volume of calls using a multi-line phone systemRecord customer comments and interactions using a databaseRing up sales, process transactions, and provide receiptsAdminister monthly programs regarding price reduced servicesPerform other receptionist tasks, including greeting customers as they arrive, filing, scanning, and processing mailRequirements:Diploma or GED required1-3 years of customer service experience requiredAbility to project courteous, patient, helpful and positive attitude with customersMust be able to handle stressful situations with poise and tactBasic math skillsHours flexible between:6:00AM-7:00PM Monday-Friday8:00AM-4:00PM Saturday-SundayInterested and qualified candidates can contact Emily Glover at (515) 225-7000 or Group offers our valued temporary and contract employees, Health, Dental, and Vision insurance the 1st of the month after 60 days of employment. These plans are fully compliant with the Affordable Care Act standards.