Randstad Inbound Call Center Representative in West Des Moines, Iowa

Inbound Call Center Representative

job details:

  • location:West Des Moines, IA

  • salary:$13 - $14 per hour

  • date posted:Thursday, November 8, 2018

  • experience:Entry Level

  • job type:Temp to Perm

  • reference:S_703499

  • questions:samantha.basar@randstadusa.com515-318-6892

job description

Inbound Call Center Representative

Our client wants you to have the opportunity to grow with a collaborative, successful company and work from home if that's what fits your schedule! We're hiring experienced call center and customer service representatives for some positions in the West Des Moines area! This is a temp to permanent opportunity in which you'll be brought on permanently at 90 days! As a permanent employee you'll be eligible for raises and work from home opportunities, and of course a variety of growth in your professional career!

Responsibilities:

Individuals in this position will be responsible for the following tasks:

  • Answering inbound calls

  • Trouble shooting for customer issues

  • Processing over the phone payments

  • Problem solving on a regular basis

Working hours: 8:00 AM - 5:00 PM

Skills:

If you have previous experience problem solving, resolving customer complaints, or working in a call center environment, this could be a great fit for you!

Education:

No Degree Required

Experience:

Entry Level

Qualifications:

We're seeking candidates who have the following experience:

  • REQUIRED at least one year of longevity in last position

  • REQUIRED previous experience working in a call center or regularly on the phones with high call volumes

  • PREFERRED bilingual (we pay a higher rate for Spanish speaking candidates!

For the first two to three weeks, you will be training on a Monday-Friday schedule from 8:30am to 5pm. AFTER THAT, you will be assigned a shift based on business need. You will also be responsible for ONE weekend shift (either Saturday OR Sunday) once every other week.

We're conducting interviews immediately, so contact us about this role today! Give our office a call with any questions: 515-318-689

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.