Robert Half Office Team Mortgage Lender- Support in West Des Moines, Iowa

One of our prominent financial services clients in Des Moines is currently seeking motivated Mortgage Lending Support Team Members to join their growing team! Responsible for the review, research, analysis, calculation and submission of mortgage claims that are moderately complex in nature. This function includes but not limited to:

  • Extensive investigation to determine claim ability to investors and insurers

  • Reviewing all billing statements and payments to vendors, attorneys, and property preservation services for accuracy

  • Reviewing loans for appropriate documentation and completes regular follow up with foreclosure attorneys, internal departments and others for missing information.

  • Uses relevant information and independent judgment to review and file claims while ensuring compliance with all federal, state, client and company policies, procedures and regulations

  • May generate exception reports and summarizes results

  • May interact and communicate with agencies, investors, and insurers as well as mid-level management, staff, and cross business units

  • May provide guidance to lower level individuals

  • Typically works under limited supervision Additional information: This is a contract to hire position. Employees on contract are available to be hired full time after 90 days.

OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888.981.6731 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

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Req ID: 01502-9501242757

Functional Role: Account Executive/Staffing Manager

Country: USA

State: IA

City: West Des Moines

Postal Code: 50266

Compensation: $14.00 to $16.00 per hour


  • 3+ years of experience in one or a combination of the following: customer service, loan administration, collections, operations, or sales environment; or 1+ year in a combination of the following: disputes, claims resolution, or fraud resolution; or an AA/AS degree or higher; or 2+ years of military experience

  • Strong communications skills

  • Strong Excel skills

  • Acute attention to detail To apply, please email your resume to Renee Hawkins at for consideration.